Ongoing Wifi Frustration

Discussion in 'Off Topic Forum' started by JandN2639, Aug 8, 2019.

  1. JandN2639

    JandN2639 Active Member

    Joined:
    Jan 19, 2017
    Messages:
    213
    Likes Received:
    54
    Trophy Points:
    43
    Ratings:
    +59
    That's exactly what we keep hearing. No matter what we do, Comcast insists it's our equipment.

    How can we determine the source(s) of these problems?!


    Sent from my iPhone using Tapatalk
     
  2. Sajo

    Sajo Diamond Member

    Top Poster Of Month

    Joined:
    Jan 25, 2013
    Messages:
    14,585
    Likes Received:
    11,952
    Trophy Points:
    2,463
    Location:
    Tennessee
    Ratings:
    +12,509
    Current Phone Model:
    Moto Z4
    What happens when you plug a laptop directly in, not using WiFi? Is it better? Still slow?

    Sent from my moto z4 using Tapatalk
     
  3. JandN2639

    JandN2639 Active Member

    Joined:
    Jan 19, 2017
    Messages:
    213
    Likes Received:
    54
    Trophy Points:
    43
    Ratings:
    +59
    It depends...sometimes it is, sometimes it isn't.

    However, if we have to attach everything to the system with cables, that defeats the purpose of wifi!


    Sent from my iPhone using Tapatalk
     
  4. Sajo

    Sajo Diamond Member

    Top Poster Of Month

    Joined:
    Jan 25, 2013
    Messages:
    14,585
    Likes Received:
    11,952
    Trophy Points:
    2,463
    Location:
    Tennessee
    Ratings:
    +12,509
    Current Phone Model:
    Moto Z4
    Correct. Just trying to help determine if the internet itself is slow, or is it only the WiFi signal that is slow. If the internet is slow when plugged in then you can tell Comcast that it's not your equipment.

    Sent from my moto z4 using Tapatalk
     
    #16 Sajo, Aug 9, 2019
    Last edited: Aug 9, 2019
    • Like Like x 1
  5. xeene

    xeene Gold Member

    Joined:
    Jun 28, 2010
    Messages:
    3,451
    Likes Received:
    1,036
    Trophy Points:
    308
    Location:
    detroit, usa
    Ratings:
    +1,188
    We had similar problem with spectrum. It took me months of complaints and several tech visits to first replace modem, then replace wiring in basement leading to the modem and then replace wiring going from house to junction box outside. Apparently moles were mooching off our broadband playing whack a mole and did a number on the cable outside. After they replaced outdoor cable, out problem went away. During problem times my speed would vary between 200mbps and 6mbps, usually at evening times.
    I would keep spamming Comcast with calls. It costs them tech time so it's in their benefit to get it fixed.
     
    • Like Like x 2
  6. Grace Lee

    Grace Lee New Member

    Joined:
    Oct 1, 2019
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Los Angeles, CA
    Ratings:
    +0
    Twitter:
    software_guides

    Frustration might be one of the common problems that we experience.

    There might be one thing that we have limited control over access to our network.

    Secondly, networking problems includes interference, overlapping Wi-Fi channels, and signal being blocked by walls/ceilings.
     
  7. JandN2639

    JandN2639 Active Member

    Joined:
    Jan 19, 2017
    Messages:
    213
    Likes Received:
    54
    Trophy Points:
    43
    Ratings:
    +59
    We use a VPN. That also affects wifi speed.


    Sent from my iPhone using Tapatalk