Verizon Tech support sent me a replacement phone that is supposedly "certified" like new. After swapping my sim card and memory card out of my previous Bionic (that kept dropping data connection even after the OTA update), I went through the setup process. It's been a day since I set it up, and not once has it connected to the 4G network. I know y'all are gonna ask, yes I re-seated the sim card. Yes, I tried toggling back and forth between CDMA/LTE and CDMA Only. Yes, I pulled the battery. I even downloaded Restart Connections, but when running it, it connects straight away to 3G without even TRYING to connect to 4G. I didn't do a factory reset, because it just came straight from Verizon... so there's nothing to reset. I haven't even loaded any other apps on it! And besides, I'm done playing the game of going through all the gyrations trying to get a Bionic to work right. This is ridiculous. After 3 straight FAILS, I'm done with the Bionic. Now, I realize there was 4GLTE outages across the country, but it's been restored in my area, as I have a friend with the Razr and a friend with the Nexxus, and both of their phones show blue 4GLTE connectivity. We even performed speed tests, and they were both cruising at over 20 Mbps. Meanwhile, my "certified" like-new Bionic is stuck in 3G mode. The good news is, it hasn't dropped the connection, but since it doesn't even get to 4G, it doesn't ever need to switch between 4G and 3G. I guess that's one way to solve the data dropout problem... FAIL. This thing's going back and I'm going to demand to get off the Bionic phone that hasn't worked right since the day I bought it. Good riddance to this POS phone.