i got my ally a few months ago, along with my girlfriend. she dropped hers, not even a drop, it fell off the couch onto the floor, maybe 14-18 inches.....the screen shattered. So we had to get a replacement with insurance....a few weeks later the ear speaker stopped working. speaker phone would work fine, and people could hear me but i could not hear them....which brings me to phone number 2....the recent update caused my battery to start dying in half the time that was normal. then the screen would go blank when i opened the phone. i would have to close it and put it to sleep and back on to get it to work but i couldn't open it or use the keyboard. Went to verizon today and they are sending me another one, which is fine cause i could still use it closed. now a few hours later, it's blank all the time, open, closed, upside down, it doesn't matter. So i guess i will wait for the new one and wait for that to mess up. If it happens one more time i am going to demand and hope that they give me another droid other than the ally because it seems to be a lemon.