Okkaaay, i have an impossible issue!

Discussion in 'Android Tech Support' started by Busteddroid, Sep 26, 2010.

  1. Busteddroid
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    Busteddroid New Member

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    Allrite I have the Droid, 2.2. theres plenty of topics about this that ive seen so i already kno most answers to my problem. ( My screen is locked, Cant touch anything, i recive phone calls, txts msgs, email, but i cant check them due to my screen not responding to touch. WHen i get a call it jus KEEEPS vibrating even when the call is over) Well after serching the web for hours i found out i had to do a hard reset. But i CANNOT do that using the Camra+power+ volume up way because my Volume up button is Borken...( go figure =/ ) So i also read u can put a magnet to the back of the fone to get it to the homescreen ( becuase i can only use the keyboard ). That did work, so i went to another Option to do a hardreset, buy goin in to the Setting + Privacy + then seliection Factory Reset. ( using my keyboard ) I arrow down to "factory reset" Click the eneter on the keyboard then it asks you to "reset phone" So i click that aswell. ( once again using keyboard ) But the next screen Were it says " Erase everything" ( wich is the finaly step to do a reset) I cannot select it using the keyboard ....... ( usualy it would turn orange if i could select it with the keyboard ) nor can i touch the screen due to my screen being unresponcive...I duno what to do??? Is there another way i can be able to click this or do a hard reset??? im lost to the world without my fone.

    I duno what to do about this impposible issue, all feedback is much apreciatd
    Last edited: Sep 26, 2010
  2. Corinacakes
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    Corinacakes DF Super Moderator Theme Developer

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    :welcome: to the forum :D I'd say it's a warranty issue and I'd take it into Verizon. The volume button shouldn't break unless you dropped it. Same with the touchscreen.
  3. DF Smod
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    DF Smod New Member

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    I agree, broken buttons=warranty
  4. Busteddroid
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    Busteddroid New Member

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    Thansk for the welcome :D , Thats the thing i bought the fone off somone, i dont think its covered over a warrenty. I called motorola and they told meto send the fone in with the day that i purchased it but I didnt buy it from a store. It was brand new in the box ( un activated ) when i got it in May,2010 , and im on a pageplus (prepay versizon service ) So im not sure if im coverd.
  5. droidedin
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    droidedin New Member

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    Have you tried to do a wipe through your recovery manager? Do this by booting up while holding down the x key on the physical keyboard.

    Sent from my Droid using Tapatalk
  6. Busteddroid
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    Busteddroid New Member

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    Yea i tried that, u mean holdin the power + x button? yea i did that and when the Screen pops up with the Triangle and i was told to press The vol-up and camera button to get to the menu to resert the fone. but I cant because my Volume up buttom dosnt work.
  7. droidedin
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    droidedin New Member

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    Yes, but Instead of using the volume controls you can use the d pad

    Sent from my Droid using Tapatalk
  8. Busteddroid
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    Busteddroid New Member

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    Oh so what do i press instead of pressing the Volume up key?? im confused
  9. beckx020
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    beckx020 New Member

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    use the big button on the keyboard instead of volume button
  10. Busteddroid
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    Busteddroid New Member

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    Oky so i rebooted my fone using the X+ power button, untill i saw the screen with the Triangle and then i pressed and held the dpad and camera key..but nothing happend. No menu poped up or anything it jus stayyed at that screen im not sure if im doing it rigght or not. Thanks everyboady for the help!!!! really apreciate it! i dont wana giive up on this fone lol
    Last edited: Sep 27, 2010
  11. furbearingmammal
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    furbearingmammal DF Super Moderator

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    Is there a Droid 2 SBF anywhere?
  12. Busteddroid
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    Busteddroid New Member

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    A who? what is that?
  13. furbearingmammal
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    furbearingmammal DF Super Moderator

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    An SBF file is an image of a stock Droid/X/2. I think it translates as Stock Boot File, but don't quote me on that.

    You use a program called RSD Lite to flash it onto your phone. It wipes all data from the phone and resets it to like-new (aka out of the box) condition.
  14. Busteddroid
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    Busteddroid New Member

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    Ah okay i see. ill do some resaerch on that. And u can do this from your PC? by connecting the fone using the USB i suppose?
  15. furbearingmammal
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    furbearingmammal DF Super Moderator

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  16. Busteddroid
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    Busteddroid New Member

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  17. furbearingmammal
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    furbearingmammal DF Super Moderator

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    Here to help and happy to do so. :)
  18. Busteddroid
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    Busteddroid New Member

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    One Question also, Where do i download the 2.1 SBF file? ( to get my phone back to stock ) Or is it included in the link u gave me? im in the process of doin this and in the guide it tells me to find the SBF file im tryin to flash my phone to. ( wich is the 2.1 )

    "Step 7.) Assuming that you now can see your phone listed, click the "..." button to the right of the "Filename:" box. Find the SBF file you intend to flash on your hard drive."

    So does this mean i have to download an 2.1 SBF file??
  19. furbearingmammal
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    furbearingmammal DF Super Moderator

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    Yes, you have to download it. I'm unsure where to get a Droid 2 SBF file. And the Droid 2 came with 2.2 on it, so asking for a 2.1 file for it is pointless.
  20. furbearingmammal
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    furbearingmammal DF Super Moderator

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