not sure what to do now

Discussion in 'Droid X Tech Support' started by Donald Garrick, Sep 5, 2014.

  1. Donald Garrick

    Donald Garrick New Member

    Joined:
    Aug 28, 2014
    Messages:
    17
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Hopkins, South Carolina
    Ratings:
    +0
    Current Phone Model:
    POSH PRO
    I have an Droid X that I think I have truly misse up. All of my files are missing. When I turn it on the droid eye comes on and it even shows the time and date, but other than that my screen is completely white. Can someone help me please?
     
  2. leeshor

    leeshor Gold Member

    Joined:
    Jan 30, 2012
    Messages:
    4,363
    Likes Received:
    1,437
    Trophy Points:
    358
    Location:
    Norcross, GA - USA
    Ratings:
    +1,676
    Welcome to the forum

    Were you rooted? Try a very long press of the power button for a restart to see if the same thing happens.
     
  3. Donald Garrick

    Donald Garrick New Member

    Joined:
    Aug 28, 2014
    Messages:
    17
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Hopkins, South Carolina
    Ratings:
    +0
    Current Phone Model:
    POSH PRO
    Well I had rooted it before to get rid of unwanted apps that were pre installed, bad ideal for me. I went to the app store and downloaded this app where I thought I could save my messages on my sd card and ending up missing everything.
     
  4. leeshor

    leeshor Gold Member

    Joined:
    Jan 30, 2012
    Messages:
    4,363
    Likes Received:
    1,437
    Trophy Points:
    358
    Location:
    Norcross, GA - USA
    Ratings:
    +1,676
    Sorry to hear that. Wish I could be more help. Rooting can be a curse for some.
     
  5. Donald Garrick

    Donald Garrick New Member

    Joined:
    Aug 28, 2014
    Messages:
    17
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Hopkins, South Carolina
    Ratings:
    +0
    Current Phone Model:
    POSH PRO
    I'm seeing that now
     
  6. baudwalk

    baudwalk New Member

    Joined:
    Nov 20, 2011
    Messages:
    9
    Likes Received:
    3
    Trophy Points:
    3
    Ratings:
    +3
    You may have a circuit board failure, judging from what you describe. I had a Droid Bionic fail. Couldn't get beyond the eye. VZW had me pull the SD card to save my files, then walked me through an attempted restart that didn't work. Something in the circuitry failed, as proven by an attempted total phone wipe. I didn"t feel like upgrading (nothing appealed to me). I signed on the insured-replacement Bionic phone, shut it off and then put the SD card in. All files appeared, and I got apps back from the Play Store.
     
  7. themib

    themib Senior Member

    Joined:
    Mar 7, 2011
    Messages:
    1,498
    Likes Received:
    32
    Trophy Points:
    48
    Location:
    South Dakota
    Ratings:
    +34
    Current Phone Model:
    Droid 4 (XT894)
    Have you tried safe mode?

    Sent from my XT862 using Tapatalk
     
  8. themib

    themib Senior Member

    Joined:
    Mar 7, 2011
    Messages:
    1,498
    Likes Received:
    32
    Trophy Points:
    48
    Location:
    South Dakota
    Ratings:
    +34
    Current Phone Model:
    Droid 4 (XT894)
  9. AppBatics

    AppBatics New Member

    Joined:
    Sep 10, 2014
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    Current Phone Model:
    Galaxy Nexus
    Definitely try safe mode. If Safe Mode doesn't work, pretty sure it's something that happened to the hardware - for example, has water (even a drop!) gone into the phone?
     
  10. Donald Garrick

    Donald Garrick New Member

    Joined:
    Aug 28, 2014
    Messages:
    17
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Hopkins, South Carolina
    Ratings:
    +0
    Current Phone Model:
    POSH PRO
    No water, nothing just was doing something that i didn't understand. But i seen the file that i saved everything in but i can't pulled it up. It went to a AKP file. Any suggestions
     
  11. themib

    themib Senior Member

    Joined:
    Mar 7, 2011
    Messages:
    1,498
    Likes Received:
    32
    Trophy Points:
    48
    Location:
    South Dakota
    Ratings:
    +34
    Current Phone Model:
    Droid 4 (XT894)
    I don't think that is correct.
    the file name and app name would be helpful.
    on a pc go to https://play.google.com/apps sign in and see if you can find the app name
     
  12. themib

    themib Senior Member

    Joined:
    Mar 7, 2011
    Messages:
    1,498
    Likes Received:
    32
    Trophy Points:
    48
    Location:
    South Dakota
    Ratings:
    +34
    Current Phone Model:
    Droid 4 (XT894)
    you can see all the apps installed by device