Not getting text messages!!!

Discussion in 'Android Tech Support' started by DisillusionedDroid, Nov 28, 2012.

  1. DisillusionedDroid
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    DisillusionedDroid New Member

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    I have a Motorola Droid Razr and since my last update I am having a horrible time getting my text messages. I can send messages without a problem. If I have someone send me a message I either never get the message or it will appear for a second and then disappear with no trace that it was ever there. During these tests my phone will get VERY hot and my battery drains rapidly. To stop this cycle I have to turn off my phone and take out the sim card to reset the system. When I turn my phone back on it stops overheating, but I never receive the text message. At this point I have no idea how many messages I am missing. I have been on tech phone support with Verizon several times as well as gone into my Verizon store. I have switched out for two new sim cards and completely wiped my phone, nothing helps. All other aspects of my phone work fine, the phone and all my apps work. Although sometimes I go to my contacts and nothing is there at that time I need to shut down my phone take out the sim card to reset and restart my phone. It seems that NO ONE has an answer for me -- Please help!!!
  2. dezymond
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    dezymond Tech Support Mod Staff Member Premium Member

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    Have you tried a 3rd party messaging app such as Handcent, GO SMS, or ChompSMS?
  3. DisillusionedDroid
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    DisillusionedDroid New Member

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    I have tried many different 3rd party apps and none of them work for my phone number. One of the apps assigns you a random phone number I guess to use like a second line and the random number works, but that is the only success I have had. I have checked all the settings with my number and nothing is blocked.
  4. UrbanBounca
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    UrbanBounca Rescue Squad Staff Member Rescue Squad Premium Member

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    I would attempt to have VZW replace it. It's an obvious software failure if it happened only after the update.
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