Not getting notified of emails

Discussion in 'Android General Discussions' started by golfchic130, Mar 10, 2010.

  1. golfchic130
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    To make this short and sweet, after finally getting the email issue straightened out by using k9 and being able to setup an embarq account, my phone will not notify me of new emails unless they are sent from someone who has a gmail account - i.e. johndoe@gmail.com. I have had 2 people with gmail accounts email me and the phone notifies me with all the bells and whistles. The same 2 people emailed me using different accounts such as embarq or whatever and the phone will not notify me. I have to go into my email to see if there is anything there. I have checked, double checked and triple checked all the settings. My husband has a droid set up exactly like mine and he gets notifies of incoming emails. Anyone out there have this problem?
  2. aminaked
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    aminaked New Member

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    I have had both k9 and the stock app stop polling but I didn't notice if it had anything to do with where the emails were coming from. My solution, has been to not use wifi. Do you use wifi?
    Last edited: Mar 10, 2010
  3. FSRBIKER
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    FSRBIKER New Member

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    My K9 just started doing this yesterday as well, I am on version 2512....you?

  4. golfchic130
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    This may sound stupid but I'm not to techno savey. How do I find out what version I have
  5. aminaked
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  6. FSRBIKER
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    I still can't get my regular email account to notify me.
  7. aminaked
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    aminaked New Member

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    Are you using k9? a task killer? wifi?
  8. FSRBIKER
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    FSRBIKER New Member

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    K9, no task killer, wifi or not doesn't matter

  9. aminaked
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    Frikkin' k9. There are at least 3 bug reports for this at their google code site (see my sig for links)

    So you definitely have "Folders to display" set to All, right? That was a solution for one of the bug reports.

    I'm not saying I have all the answers, but you might want to give this a try:

    1) shut off wifi
    2) reboot
    3) DON'T use wifi at all ever

    See if that fixes the polling issue. If it does, then maybe ease back into using wifi. Turn it on when you need it and off when you're done. I'm out of ideas!
  10. golfchic130
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    Interestingly enough, I do use "app Killer". The only time my phone notifies me of email...in any account - either k9 or accounts set up under gmail is when I turn the phone on. Because I don't get notified, I just check my email every so often to see what has come in.

    So what you are all saying is having the app killer is BS with regard to battery life and when you kill the email app with app killer it won't allow notifications of email??? Well with my husbands droid - which is set exactly like mine with the app killer and k9 email - he will get notified. Maybe not all the time - but more then I do. Someday Google, motorola and verizon will get their crap together and fix the glitches in these devices. There is probably some obscure little techno geek sitting in front of a computer having the answer to all of this but becuase he hasn't been asked, he won't tell!!!!!
  11. aminaked
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    Yes, I say app killers are BS. Uninstall it and reboot. Then be sure any and all k9 accounts have "folders to display" set to "all". You should get email with no problems. If you still have issues I would turn off wifi, reboot, and not use wifi and see if that's any better.
  12. FSRBIKER
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    Folders to display is on, no wifi, reboot and still no notification in the status bar that if have new email.The email comes through fine just no notifications, notifications is checked on as well. I don't have any task killers installed.
  13. golfchic130
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    I have kept the app killer on with k9 & accounts under gmail (which is an embarq account) unchecked. I now get notified of ALL emails under both accounts. Maybe I'm just having a good day. Going to uninstall the k9 (because I really don't like it) and see what happens next. Thanks for the help.:)
  14. aminaked
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    Oh, you're email but no notifications. I haven't had this problem, but I might try uninstalling k9 and reinstalling it.
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  16. FSRBIKER
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    Well it's working again. I have tried this a few times with no luck but this time is fine. Uninstalled K9 and used the standard email program for a few hours and I was getting notified, downloaded the K9 version from the market and all is fine. I'll try turning on WiFi today as well.
  17. Shadez
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    Shadez Super Mod/News Team Staff Member Premium Member

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    For regular email updates, YOU MUST have the email program open in background even if you have it "Checked" to notify you. Was happening to me and was about to take phone back till I said, let me see if this works.. and yea, after I ran ATK and it closed email, no more notifications.. then when I opened email, chirp chirp chirp with new notifications, so I just leave it open.
  18. JoeeDB
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    Weird, the same thing happened to me out of no where. I haven't done anything different than what I normally would do on my phone the past few days and I'm not getting any e-mail notifications either. No k9, task killer, or anything like that. Just the stock gmail app and I haven't changed any settings or anything.
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