Not getting new mail notification in status bar for initial setup/default gmail acct.

Discussion in 'Droid 4 Tech Support' started by funops, Jul 14, 2012.

  1. funops
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    funops New Member

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    Hi. When I set up my Droid 4 via activation / initial setup, I gave my gmail account and made that the default. I subsequently set up a couple more Accounts (work, mine). If I understand correctly, to access that initial setup gmail account, I tap open the Gmail envelope icon/app. To access my other accounts, it seems I have to tap open the Email envelope icon/app?

    I have the Gmail default account set to display email notifications in the status bar, for every new mail. Yet, nothing displays. I am almost sure it did initially display a gray'ish icon, but I've never seen it again even though I'm receiving new email in that account. Whereas, the other accounts I created, via the Email app, displays a notification of new mail in the status bar (red postage stamp-like icon with @ symbol).

    Obviously I'm a bit confused about the two mail apps (Gmail, Email) but I'm wondering why I cannot get the default gmail account created at initial setup to display notifications in the status bar even though I definitely have that checked off in its settings.

    Any suggestions on where I've gone wrong with this?

    Thank you,
    Bob
     
  2. ggiannop
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    ggiannop New Member

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    I have the same problem with only one account. I' ve read that it s a known bug and it will be fixed. I haven't seen the fix yet though!
     
  3. ggiannop
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    ggiannop New Member

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    Thanks, I found the solution. On my HTC ONE X with android 4.x I had turned Auto syncing Off in Settings-Accounts & Sync. It seems that the general rule blocks the app's settings. The problem was with syncing, not notifications!
     
  4. funops
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    funops New Member

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    That did the trick, thank you for posting. :)

    Bob
     
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