no service/ airplane mode

Discussion in 'Android Tech Support' started by cveg11, Apr 21, 2010.

  1. cveg11
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    cveg11 New Member

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    i just got the droid today and i cant use it.... i cant make any calls or txt because it says its in airplane mode..... i try to turn it of but it doesn't turn off..... any suggestions??????????????
  2. AnneDroid
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    AnneDroid Rescue Squad Rescue Squad

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    You poor thing. Have you tried a battery pull for at least 30 seconds? That should do it. Go ahead and try it..........
  3. ldimick
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    ldimick New Member

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    Was it activated?
  4. cveg11
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    cveg11 New Member

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    tried that just now.... still didnt work
  5. cveg11
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    cveg11 New Member

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    yes its activated
  6. AnneDroid
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    AnneDroid Rescue Squad Rescue Squad

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    So you just got it today, and it came like this - in airplane mode - or did you put it in airplane mode?
  7. cveg11
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    cveg11 New Member

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    It came this way
  8. AnneDroid
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    AnneDroid Rescue Squad Rescue Squad

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    OK, go to Menu > Settings > Wireless & networks and see if Airplane mode is checked. If it is, uncheck it.
  9. cveg11
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    cveg11 New Member

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    Tried that it wont stay unchecked keeps turning back on
  10. AnneDroid
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    AnneDroid Rescue Squad Rescue Squad

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    OK, then a factory reset is your best bet. Go to Menu > Settings > Privacy > Factory data reset. If that doesn't work, then take it back to Verizon.
  11. cveg11
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    cveg11 New Member

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    Thx for the help..... headed to vzw now
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