No Network Connection

Discussion in 'Thunderbolt Tech Support' started by allstuff, Nov 8, 2011.

  1. allstuff
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    allstuff New Member

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    I cannot receive any email - I keep getting an error message -- "Unable to connect. You need a network connection to use this application. Please turn on mobile network or Wi-Fi in Settings." I go to the settings and the Mobile network is checked. I then check Wi-Fi also and it still will not work. It just says scanning and then shows disconnnect. Ater a while it wll connect to my office internet. However, the Mobile network has not worked for a day and a half now and even with it checked it shows it not working. I am about to pull my hair out. :mad: Mail was coming in just fine until around 9 am yesterday. Well, now that I am connected through my company, the Inbox is showing empty. It has deleted what was in there.
  2. rubiksc00p
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    rubiksc00p Well-Known Member

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    Have you tried reboots, battery pulls or going into airplane mode and back? That can work.
  3. allstuff
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    allstuff New Member

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    I have rebooted, pulled the battery several times, and just went into airplane mode. I just noticed that one of the folders is syncing but that is not the main folder. I have 7 folders all total that I sync. One of the 7 is syncing and all 7 are checked.
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