No more 4g :(

Discussion in 'HTC Rezound' started by CourtneyAnne19, Aug 25, 2012.

  1. CourtneyAnne19

    CourtneyAnne19 New Member

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    After the latest update on my Rezound, I had no service, so I took out the battery and SIM card and restarted it and then put everything back in and now I only have 3g. I tried to do the *#*#4636#*#* thing but nothing would come up. My dad has s thunderbolt and he has 4g just fine. How can I get my 4g back? Someone please help me!!
     
  2. pbickel

    pbickel Member

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    You might want to go to a Verizon store and get a new sim card or have them send you one. Some get their card fried to where they can't get 4G anymore just a starting point for the problem thats a free solution.
     
  3. CourtneyAnne19

    CourtneyAnne19 New Member

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    Ok, I will try that! Thank so much!
     
  4. acejavelin

    acejavelin Member

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    Which update? The OTA update or did you flash one of the 4.3.605.x firmwares manually?

    Did you check your settings and make sure 4G (CDMA/LTE) was turned on, go to Settings -> Mobile Network -> Network Mode and make sure LTE/CDMA is selected.

    Also, a factory reset is recommended whenever you make major changes to the OS, I would try that too before going to Verizon and backup everything with MyBackup or similar utility first, because I will guarantee you that if you go the local VZW store, they will do a Factory Reset before they change a SIM card out.
     
  5. CourtneyAnne19

    CourtneyAnne19 New Member

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    I'm not sure which update I did, but I did check the settings and switched it to the one you mentioned and I got my 4g back!


    Yay!!! Thank you so much! I'm so glad I don't have to go back to Verizon! :)
     
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