I tried the OTA update numerous times and numerous ways (rooted, not-rooted, 4G, 3G, wi-fi, etc) and it still did not work. I broke down and went to a Verizon store and spoke to tech support and as expected it was useless. They could not help me, so they are sending me a CLNR Droid RAZR. I *should* receive it tomorrow and we will see if that resolves the problem. The the tech did everything I did and had no luck either and said that when ICS is released (but would not say when that would be.......I suspect June) I would not be able to get the update with the current state of my phone and said I needed a new phone, but refused to get me a new phone and said it had to be a CLNR phone......we shall see if the update works tomorrow. The tech did say the Droid RAZR is their #1 phone and as he was working on my phone, the salesman next to me was selling two of them.