No Google Play Store?

Discussion in 'Android Tech Support' started by Yuuri, Jan 2, 2014.

  1. Yuuri
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    Yuuri New Member

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    Hello! I recently purchased a new phone with the model number G700-T00. When I googled this, it claimed to be a Huawei. The phone claims it's a Jiake, though. Maybe they're the same thing?

    Anyway.

    The phone is factory unlocked, and Google says it's on the supported devices list. I don't understand why Google Play Store wouldn't be on the device.

    Maybe it was rooted and screwed around with? I called into customer service, but the guy told me to either restore it or email the company.
  2. leeshor
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    leeshor DF Super Moderator Staff Member

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    Welcome to the forum

    I'm guessing that you set up a Google account in the phone and also that when you use that account to log into the Google Play Store that it displays your phone. If so, how do you know for certain the Google app isn't there? In other words, where have you looked?
  3. Yuuri
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    Yuuri New Member

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    The phone has Google Play services, but not the actual app market. I have email, but google play services is the only thing Google on this phone.
  4. 94lt1
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    94lt1 DF Super Moderator Staff Member Premium Member

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    I say go into google play services and clear data and force stop it.. Reboot...and see what happens..

    MAXXED OUT!!!!!
  5. CJM
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    CJM Developer Relations Staff Member Rescue Squad Premium Member

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    Go to Settings & look at "About Phone", tell us what version of Android it is. If you don't have the Play Store, there's ways to side load it. Assuming your phone supports that

    Tapped from a Moto X
  6. Yuuri
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    Yuuri New Member

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    I have ice cream sandwich (4.2.2). The Huawei G700-T00 is supported according to the list
  7. leeshor
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    leeshor DF Super Moderator Staff Member

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    I never saw an answer to my question. If you go to the Store using a browser, using the same account as your phone, do you see your phone listed. You may need to select an app?
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  8. CJM
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    CJM Developer Relations Staff Member Rescue Squad Premium Member

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    This might be the easiest way. Read the instructions 1st to see if this will work for you. This is a "system" app, and needs to be flashed in recovery

    Google Apps ยป Team Blacked Out
  9. Yuuri
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    Yuuri New Member

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    My device is in the supported list, I checked. I just cant download any apps because I have to access play store on this device first. That's the message I'm getting.
  10. Yuuri
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    Yuuri New Member

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    I'm a huge noob, and I don't know what those terms mean or even how to use those.
  11. CJM
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    CJM Developer Relations Staff Member Rescue Squad Premium Member

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    Then try following whet leeshor said. Try this link in a browser. Either on you phone or, even better, on a computer: https://www.google.com/url?sa=t&sou...jk5RqZZpb0zF-YuSg&sig2=XucSOyGcQZawucpq0WxVYA

    Tapped from a Moto X
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  12. leeshor
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    leeshor DF Super Moderator Staff Member

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    One of the things I was trying to find out, (follow CJM's link), is that if you select an app you really need, like now and you select the app it should allow you to install it from the Google WEB site. Then it should pop up in the notification area as well. If that doesn't happen we need to look somewhere else.

    Also look here https://www.google.com/android/devicemanager?hl=en&u=0
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  13. Yuuri
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    Yuuri New Member

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    I don't know how to work any of this nor do I know how to install it on my device.
  14. leeshor
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    leeshor DF Super Moderator Staff Member

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    I'm wondering if you should go back and read these posts again. The answers are there. Go to the Google Store, using your PC if necessarym, find and app you want and click install.
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  15. Yuuri
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    Yuuri New Member

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    My phone doesn't show up on the list of apps to download the phone on. It tells me I need to access it from the Google Play app or something. The dropbox does not offer my new phone, just my old one.
  16. 94lt1
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    94lt1 DF Super Moderator Staff Member Premium Member

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    Just a shot in the dark..check to see if your phone needs to do an update. Go into settings, about phone, check for updates....see what happens.

    MAXXED OUT!!!!!
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