No Google Play Store?

Discussion in 'Android Tech Support' started by Yuuri, Jan 2, 2014.

  1. Yuuri

    Yuuri New Member

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    Hello! I recently purchased a new phone with the model number G700-T00. When I googled this, it claimed to be a Huawei. The phone claims it's a Jiake, though. Maybe they're the same thing?

    Anyway.

    The phone is factory unlocked, and Google says it's on the supported devices list. I don't understand why Google Play Store wouldn't be on the device.

    Maybe it was rooted and screwed around with? I called into customer service, but the guy told me to either restore it or email the company.
     
  2. leeshor

    leeshor Super Moderator
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    Welcome to the forum

    I'm guessing that you set up a Google account in the phone and also that when you use that account to log into the Google Play Store that it displays your phone. If so, how do you know for certain the Google app isn't there? In other words, where have you looked?
     
  3. Yuuri

    Yuuri New Member

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    The phone has Google Play services, but not the actual app market. I have email, but google play services is the only thing Google on this phone.
     
  4. 94lt1

    94lt1 Super Moderator
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    I say go into google play services and clear data and force stop it.. Reboot...and see what happens..

    MAXXED OUT!!!!!
     
  5. CJM

    CJM Developer Relations
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    Go to Settings & look at "About Phone", tell us what version of Android it is. If you don't have the Play Store, there's ways to side load it. Assuming your phone supports that

    Tapped from a Moto X
     
  6. Yuuri

    Yuuri New Member

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    I have ice cream sandwich (4.2.2). The Huawei G700-T00 is supported according to the list
     
  7. leeshor

    leeshor Super Moderator
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    I never saw an answer to my question. If you go to the Store using a browser, using the same account as your phone, do you see your phone listed. You may need to select an app?
     
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  8. CJM

    CJM Developer Relations
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    This might be the easiest way. Read the instructions 1st to see if this will work for you. This is a "system" app, and needs to be flashed in recovery

    Google Apps ยป Team Blacked Out
     
  9. Yuuri

    Yuuri New Member

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    My device is in the supported list, I checked. I just cant download any apps because I have to access play store on this device first. That's the message I'm getting.
     
  10. Yuuri

    Yuuri New Member

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    I'm a huge noob, and I don't know what those terms mean or even how to use those.
     
  11. CJM

    CJM Developer Relations
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    Then try following whet leeshor said. Try this link in a browser. Either on you phone or, even better, on a computer: https://www.google.com/url?sa=t&sou...jk5RqZZpb0zF-YuSg&sig2=XucSOyGcQZawucpq0WxVYA

    Tapped from a Moto X
     
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  12. leeshor

    leeshor Super Moderator
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    One of the things I was trying to find out, (follow CJM's link), is that if you select an app you really need, like now and you select the app it should allow you to install it from the Google WEB site. Then it should pop up in the notification area as well. If that doesn't happen we need to look somewhere else.

    Also look here https://www.google.com/android/devicemanager?hl=en&u=0
     
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