No data while on a phone call?

Discussion in 'Samsung Galaxy S6, S6 Edge and S6 Edge Plus' started by Hermes, Jul 8, 2015.

  1. Hermes

    Hermes Member

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    Just found out I can't surf the Web while on a call. This was no problem with my old Samsung S3. Say it ain't so. Seems like a step back. :(
     
  2. Jeffrey

    Jeffrey Premium Member
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    Do you have advanced calling ON? If so, I think it needs to be OFF to use the phone and surf simultaneously.
     
  3. cr6

    cr6 Super Moderator
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    That's strange, for a Samsung device. Who's your carrier?

    S5 tap'n
     
  4. Hermes

    Hermes Member

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    Advanced Calling is off and I'm on Verizon. Thanks guys
     
  5. Jeffrey

    Jeffrey Premium Member
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    I have been doing some research and getting mixed answers. Some say it only works if you are connected to VoLTE with Advanced Calling on. Are you in an area that get 4G?
     
  6. Hermes

    Hermes Member

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    I'm on a 4g signal but every time I make a call it automatically switches to 1x. Very strange. Thanks for all the help
     
  7. Hermes

    Hermes Member

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    I did a little research and found out that Advance Calling needs to be turned ON in order to have data and voice at the same time. It works now! Thanks everyone.
     
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  8. Jonny Kansas

    Jonny Kansas Administrator
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    I know I'm late to the game at this point, but that's what I thought. Couldn't remember for sure which way it was, but I was leaning towards thinking I remembered reading that it had to be on.

    Glad you got it sorted!
     
  9. ffontaine

    ffontaine New Member

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    Does Verizon charge extra if I "enable advance calling"??
    Thanks

    Sent from my Nexus 7 using Tapatalk
     
  10. Hermes

    Hermes Member

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    Not that I'm aware of.
     
  11. ffontaine

    ffontaine New Member

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    OK, thanks

    Sent from my Nexus 7 using Tapatalk
     
  12. kmf1

    kmf1 Silver Member

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    No extra charges, but if you enable the video call feature while on a call with another AC user, there will be additional data consumed when not on wifi.

    Sent from my XT1254 using Tapatalk
     
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