No data during calls?

[jr6ooo4`]

Hello? Echo echo echo... Seems kind of quiet in here.

So sprint had a deal too good to be true, price wise compared to Verizon.

There is a delay while talking. It is annoying but I might be able to suffer through it.

Not having internet while on a call is a real disappointment!

The store rep said a fix is coming by the end of the year. But I assume this is a sales lie to get me past my 14 day return window.

Does anyone have any info on this?

Thanks

Mike

 

[Ollie]

Which phone do you have?

 

[jr6ooo4`]

Sorry, It is the Note 5.

 

[Beer Goggles]

Sorry, It is the Note 5.

What type of network are you connected to at the time?
Their 3G network is CDMA and does not support voice and data at the same time.
Their 4G LTE network does.

 

[jr6ooo4`]

What type of network are you connected to at the time?
Their 3G network is CDMA and does not support voice and data at the same time.
Their 4G LTE network does.

Do have the ability to choose? I am in Chicago. I would assume it is a fairly well saturated and upgraded network...

Mike

 

[Ollie]

Do have the ability to choose? I am in Chicago. I would assume it is a fairly well saturated and upgraded network...

Mike

Yes, it should be listed inside of your Settings App under: More Networks, Mobile Networks, Network Modes.

 

[Beer Goggles]

Do have the ability to choose? I am in Chicago. I would assume it is a fairly well saturated and upgraded network...

Mike

It should choose the best network automatically (which would be 4G LTE), but you might want to check which network is connected at the time that you're having the problem.

Cellular networks are very strange beasts, so don't count on having 4G LTE all of the time even in a big city like Chicago.