No data connection after factory reset

Discussion in 'Droid 2 Tech Issues' started by LyuboLove, Jan 2, 2011.

  1. LyuboLove
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    LyuboLove New Member

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    So, after somehow managing to mess up a root with a 1-click rooting program and wiping both my memory card and phone apps, I finally managed to do a hard reset and also reset the system recovery features.

    I had trouble getting the phone to do anything. When it first kicked up after the hard reset, I had an activation call go through, which didn't really do anything for me. I couldn't send or receive calls, texts, and couldn't get any sort of data connection.

    I went to Verizon, and luckily I covered up my tracks well enough to where they didn't suspect I had attempted rooting. They fixed it and now I can send or receive calls, and also send or receive texts. However, I have no 3G, 1x, or any kind of data connection. The girl punched in a bunch of network addresses at Verizon to get the phone semi-fixed, so can I do the same for my data connections? I already did *228 and *22899. Not sure what much else I can think of...

    I've got a Droid Eris now running 2.1, fully stock and unrooted.

    Thanks, guys.
  2. UrbanBounca
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    UrbanBounca Rescue Squad Staff Member Rescue Squad Premium Member

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    Did you call VZW to verify data is active on your MDN?
  3. LyuboLove
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    LyuboLove New Member

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    When I took it there, I'm not sure if that's something they checked. What's an MDN anyhow? M...Digital Network?:icon_ banana:
  4. UrbanBounca
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    UrbanBounca Rescue Squad Staff Member Rescue Squad Premium Member

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    Mobile Directory Number, which is your phone number.
  5. LyuboLove
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    LyuboLove New Member

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    I see. Seems like a good question to ask, yeah. Not sure why it wouldn't be. I'm paying for the data plan and everything, and I doubt this is something that could have happened outside my phone other than what I did. Worth looking into though.

    The girl's conclusion at VZW after she called a friend was that sometimes a factory reset can wipe off the whole internet function on the phone which A) is not what I wanted to hear and B) hardly makes sense unless I'm missing the equivalent of a driver on a computer.
  6. UrbanBounca
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    UrbanBounca Rescue Squad Staff Member Rescue Squad Premium Member

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    Well, either way, I would address it with VZW. I've never seen a factory reset completely kill 3G.
  7. LyuboLove
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    LyuboLove New Member

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    Understandable. Still can't hurt do some research first. I feel like an idiot for messing this up in the first place so wanting to see if there's a way to fix it myself first with some help.
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