No apps installed but 66% of app storage used

Discussion in 'Android Support' started by Bingbong824, Sep 22, 2014.

  1. Bingbong824

    Bingbong824 New Member

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    Current Phone Model:
    HTC Evo 4g LTE
    My phone (HTC evo 4g lte) has been running pretty slowly for quite a while. I uninstalled all but 5 apps and got rid of the updates for the google apps I didn't use. After I did that 4.08GB/6.07GB are still being used as shown below. Over the past few days my phone has been shutting down on it's own, sometimes when I use a certain app (Snapchat most frequently) and sometimes seemingly at random, so I did a factory reset hoping it would fix everything and it still usedsthe 4.01GB as shown in the picture. I can't expand the "other" bar to see what's taking up those 4GB and I don't have any guesses. Does anyone know anything about this?
    [​IMG]