No $15.00 Charge for MS Exchange Email.

Discussion in 'Android General Discussions' started by bamfsig45, Nov 4, 2009.

  1. bamfsig45
    Offline

    bamfsig45 New Member

    Joined:
    Nov 3, 2009
    Messages:
    895
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    ICT
  2. medicTHREE
    Offline

    medicTHREE New Member

    Joined:
    Nov 3, 2009
    Messages:
    463
    Likes Received:
    0
    Trophy Points:
    0
    Think I've pointed this out at least 3 times here.
  3. bamfsig45
    Offline

    bamfsig45 New Member

    Joined:
    Nov 3, 2009
    Messages:
    895
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    ICT

    hmm probably, I failed to search for a thread until after I posted..
  4. agsone
    Offline

    agsone New Member

    Joined:
    Nov 6, 2009
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    0
    Pricing on Website

    I think the verizon website doesn't clearly define business/corporate well enough. I am still confused about the whole thing but I a going to take the less expesive route.

    AGS
  5. Donsell
    Offline

    Donsell New Member

    Joined:
    Nov 2, 2009
    Messages:
    122
    Likes Received:
    0
    Trophy Points:
    0
    And every store rep a colleague and I have talked to says you need the $15 plan to connect to your companies Exchange server. I just ignore it because I know it isn't true.
  6. dean.collins
    Offline

    dean.collins New Member

    Joined:
    Nov 3, 2009
    Messages:
    130
    Likes Received:
    0
    Trophy Points:
    0


    The two phone calls i made to tier 2 technical support Verizon this mornign both said the same thing.

    if you want to connect to your Droid to your OWN exchange ActiveSync device you HAVE to sign up on the $44.99 plan.
  7. Donsell
    Offline

    Donsell New Member

    Joined:
    Nov 2, 2009
    Messages:
    122
    Likes Received:
    0
    Trophy Points:
    0
    I set up my Droid to use our Exchange server and it worked fine on the $29.99 plan. There has been a lot of confusion, mostly from Verizon on this.
  8. BigTex71
    Offline

    BigTex71 New Member

    Joined:
    Nov 5, 2009
    Messages:
    184
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Keller, TX
    Again, it is a business ACCOUNT vs personal ACCOUNT issue. Not a 'using exchange' vs 'not using exchange' issue. Obviously the reps were not properly trained about this.
  9. dean.collins
    Offline

    dean.collins New Member

    Joined:
    Nov 3, 2009
    Messages:
    130
    Likes Received:
    0
    Trophy Points:
    0
    well not only aren't the reps not trained, legally according to the T&C of the website you are OBLIGATED to sign up for the $44.99 plan if you are going to use Microsoft Activesync.

    Now it appears that you dont have to and a number of people have confirmed activesynch works on the $29.99 plan BUT it still pisses me off that Verizon cant explain this clearly in their contract (or that even if they turn a blind eye to it they could kick you off later for not signing up on the correct plan).
  10. BigTex71
    Offline

    BigTex71 New Member

    Joined:
    Nov 5, 2009
    Messages:
    184
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Keller, TX
    Please link to the part of the contract that states this. Not that I don't believe it, that is just a strange way to implement the Exchange use.
  11. dean.collins
    Offline

    dean.collins New Member

    Joined:
    Nov 3, 2009
    Messages:
    130
    Likes Received:
    0
    Trophy Points:
    0

    https://store.verizonwireless.com/Detail/FeatureViewer.aspx?FeaturePK=10887

    The Email and Web for BlackBerry and Email and Web for Smartphone Features are designed for personal, consumer use and are not compatible with some Internet email service offerings or with email applications utilizing BlackBerry Enterprise Server, BlackBerry Desktop Software, Wireless Sync or Wireless Sync Enterprise Server or Good? Mobile Messaging.


    Like i said it obviously 'works' without signing up for the $44.99 plan BUT if you ARE using Activesync then there is nothing stopping Verizon booting you from the service OR back billing you for the time on your contract where you didn't sign up for the proper service.


    Cheers,
    Dean
    BTW I wonder if this means that you can sign up for this account BUT also use your own corporate BES to sync blackberry's without signing up for the $44.99 plan?
  12. BigTex71
    Offline

    BigTex71 New Member

    Joined:
    Nov 5, 2009
    Messages:
    184
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Keller, TX
    I see nothing that obligates a personal use plan to upgrade at all in there. It states " are not compatible with some Internet email service offerings or with email applications..."

    But it IS compatible, so that point it moot.
  13. Donsell
    Offline

    Donsell New Member

    Joined:
    Nov 2, 2009
    Messages:
    122
    Likes Received:
    0
    Trophy Points:
    0
    That we agree on. This is just one of the policies that Verizon could easily make clear but they don't. If they were clear, even if it was more expensive, I believe their customer satisfaction would go up.
Search tags for this page
charge for good app on verizon
,
does verizon charge extra for good for enterprise app?
,
does verizon charge for good enterprise?
,
does verizon charge for the good application
,
fee for good enterprise use on verizon
,

good for enterprise verizon charge

,
good for enterprise verizon pricing
,

verizon charge for good for enterprise

,
verizon charge for good mobility
,
verizon good for enterprise charge
,
why does verizon charge for good
,
why does verizon charge for good mobile messaging
,
why does verizon charge me for good
,
why verizon charges good
,
will i be charged for using good for enterprise with verizon