Nexus not recognized by PC, unknown device in device manager, can't transfer files

Discussion in 'Samsung Galaxy Nexus' started by weezyldroid27, Jan 5, 2013.

  1. weezyldroid27

    weezyldroid27 Member

    Joined:
    Feb 27, 2010
    Messages:
    72
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    When I try to connect to any port it says usb device not recognized, will not install drivers like it did for my galaxy tab and my girlfriends Samsung phone. has anyone found a fix to this, i probably did just about every thing but get a new phone or even
    data cable.
     
  2. dezymond

    dezymond Tech Support Mod
    Staff Member Premium Member

    Joined:
    Nov 11, 2009
    Messages:
    12,080
    Likes Received:
    1,508
    Trophy Points:
    573
    Location:
    Bay Area, California
    Ratings:
    +1,672
    Current Phone Model:
    Google Pixel
    What OS are you using on your PC?

    Have you tried downloading the drivers from Samsung's website?
     
  3. weezyldroid27

    weezyldroid27 Member

    Joined:
    Feb 27, 2010
    Messages:
    72
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Windows 7 and yes installed drivers from Samsung. Even when windows updates with Samsung device update it fails. Tried an XP system also and didn't connect.
     
  4. dezymond

    dezymond Tech Support Mod
    Staff Member Premium Member

    Joined:
    Nov 11, 2009
    Messages:
    12,080
    Likes Received:
    1,508
    Trophy Points:
    573
    Location:
    Bay Area, California
    Ratings:
    +1,672
    Current Phone Model:
    Google Pixel
    Try uninstalling the current drivers and then reinstalling them using PDAnet. I had a trouble awhile back with the drivers and this method worked. You may also have to get some driver uninstaller software, there's a few free ones on a Google search that I used. Also, make sure to restart your PC after uninstalling the driver.
     
  5. xDMONEYx

    xDMONEYx Active Member

    Joined:
    Sep 6, 2010
    Messages:
    309
    Likes Received:
    47
    Trophy Points:
    28
    Location:
    Erie, PA
    Ratings:
    +62
    Current Phone Model:
    Huawei Nexus 6P
    Twitter:
    bentxnail
    Is USB Debugging turned on? That may be causing an issue as well.
     
  6. weezyldroid27

    weezyldroid27 Member

    Joined:
    Feb 27, 2010
    Messages:
    72
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    I've done all of that. USB Debugging on, and did everything with the drivers and all, still nothing...thanks for the suggestions guys :biggrin::frown:
     
  7. xDMONEYx

    xDMONEYx Active Member

    Joined:
    Sep 6, 2010
    Messages:
    309
    Likes Received:
    47
    Trophy Points:
    28
    Location:
    Erie, PA
    Ratings:
    +62
    Current Phone Model:
    Huawei Nexus 6P
    Twitter:
    bentxnail
    You'd want to turn debugging off in this case, is what I was getting at.
     
  8. Iuvussac

    Iuvussac Member

    Joined:
    Jan 5, 2013
    Messages:
    41
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Maybe some other programm intercepts your device.
    Or you should check mode your phone using while connecting to PC. (You probably already did it, thou.)
     
  9. weezyldroid27

    weezyldroid27 Member

    Joined:
    Feb 27, 2010
    Messages:
    72
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    yea did that.

    About to just order the part guys. Its only 15.99 for the micro USB and microphone replacement part on eBay. Many have done it and its an easy fix. I dare not ask Verizon to cover it and send me a refurb if they even do that. Next upgrade I will go to best buy and use the geek squad protection
     
  10. weezyldroid27

    weezyldroid27 Member

    Joined:
    Feb 27, 2010
    Messages:
    72
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    hooked up my cable to my girlfriends Samsung smartphone and bam device installed and autoplay popped up with her files. So It's def not the cable or computer. I'm thinking it's the micro usb port. Thanks for all your suggestions!
     
  11. weezyldroid27

    weezyldroid27 Member

    Joined:
    Feb 27, 2010
    Messages:
    72
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    I actually got my replacement device today and now I am skeptical about rooting it because it may have caused this problem in the first place, idk. what do you all think?
     
  12. dezymond

    dezymond Tech Support Mod
    Staff Member Premium Member

    Joined:
    Nov 11, 2009
    Messages:
    12,080
    Likes Received:
    1,508
    Trophy Points:
    573
    Location:
    Bay Area, California
    Ratings:
    +1,672
    Current Phone Model:
    Google Pixel
    I would maybe wait a few days, make sure it functions as it's supposed to. Does your PC read it?

    I've rooted all my phones and never had a problem.
     
Search tags for this page
galaxy nexus not recognized
,

galaxy nexus not recognized by pc

,
galaxy nexus unknown device
,

galaxy nexus usb device not recognized

,
galaxy nexus usb not recognized
,

nexus 10 not recognized usb device

,
nexus 4 unknown device
,
nexus 4 usb device not recognized
,

nexus 7 unknown device

,
nexus 7 usb device not recognized