nexus 7 gone wrong

Discussion in 'Android Tech Support' started by JohnPurvis, Jan 17, 2015.

  1. JohnPurvis

    JohnPurvis New Member

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    Current Phone Model:
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    My nexus 7 is suddenly started showing error messages.

    "the process com.android.systemui has stopped"

    Also get a similar message about "keyguard test"

    So basically i can't navigate between apps.

    I've wiped the coach done a factory reset restarted if safe mode but still get the same messages.

    I've checked the system update and its currently running 4.4.4 and wants to install 5.0.2. However when I do the install it errors and says that

    "System/app/plusone.apk" has to unexpected contents.
    E:error in cache/ blah blah blah
    (Status 7)
    Installation aborted

    Any ideas what has gone wrong?

    Thanks john
     
  2. Jonny Kansas

    Jonny Kansas Administrator
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    2012 or 2013? Not that it matters much.

    I got that first error once on my 2012 after updating to 5.0.2.

    Given that you've tried a factory reset, your probably looking at having to flash the update (or maybe your current build) manually with a PC...

    Sent from my Note 4 via Tapatalk
     
  3. Jonny Kansas

    Jonny Kansas Administrator
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    Also, welcome to the forum!

    Sent from my Note 4 via Tapatalk
     
  4. JohnPurvis

    JohnPurvis New Member

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    Thanks tried that but had an issue with the toolkit but will try again!
     
  5. cr6

    cr6 Super Moderator
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    Good luck John & welcome to the forum!

    S5 tap'n
     
  6. Jonny Kansas

    Jonny Kansas Administrator
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    You may be sol on your own & have to contact the manufacturer of you can't get a clean install that works.

    Sent from my Note 4 via Tapatalk