New User w/ e-Mail Problem

Discussion in 'Android Tech Support' started by bluethunder, Jan 24, 2010.

  1. bluethunder
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    bluethunder New Member

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    I've had my Droid for 1 week now. I didn't want to post this until I had tried some resolutions myself.

    I cannot set-up an embarqmail e-mail account. When I follow the simple instructions, I get an error message that says "Set-up cannot be completed. No response from the server." I've tried multiple combinations of embarqmail.com and centurylink.net. No joy. I even went back to the VZ store and the technicians there first told me it was a problem w/ Embarq...aka CenturyLink. When I told them my wife got a Blackberry Tour at the same time and her embarq e-mail works fine, they took the phone into the back room, came back and said "We'll have to research this." But, to date, no one has contacted me.

    One other thing...I logged into CenturyLink on my computer w/ my user ID and password and was able to see my e-mail there...just wanted to check if I remembered my user ID and password correctly.

    I really like the functionality of the Droid (my first smart phone) but I need access to my embarq e-mail account.

    Can someone suggest a cure or tell me what questions to ask of the VZ store technicians? Or, should I contact CenturyLink tech service and go there instead of back to the VZ store?

    Thanx in advance.
  2. Backnblack
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    Backnblack Premium Member Premium Member

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    POP3, IMAP or Exchange email?
  3. bluethunder
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    bluethunder New Member

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    Wow! That was quick.

    I think it's a POP3 account but have tried both POP3 and Exchange. No joy w/ either.
  4. Houndstooth
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    Houndstooth New Member

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    Is this information correct for you? It would help to know what kind of account you're setting up. Do you have it set up on outlook or anything?

    Incoming mail server (POP3): pop.embarqmail.com
    Outgoing mail server (SMTP): smtp.embarqmail.com
  5. bluethunder
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    bluethunder New Member

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    Information above is correct.

    I use Microsoft Outlook for e-mail on my laptop.

    I just finished a "chat" w/ a CenturyLink on-line technician. He confirmed it is a POP3/SMTP account and my password is correct. However, he had no experience setting up e-mail w/ a Droid.

    So, I'm back to square 1 and will head to the VZ store in the am.
  6. bluethunder
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    bluethunder New Member

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    OK...gonna "bump" this one a last time before I go to the VZ store...
  7. bluethunder
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    bluethunder New Member

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    Got it fixed.

    Went to the VZ Store and a tech there said the POP server had to be input as pop.embarqmail.com.

    Anyway, whatever he did, I can now download my e-mail.

    OK...I'm now on a path to keep the Droid.
  8. sprintn
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    sprintn New Member

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    To sync with embarq/ centurylink

    To setup the Motorola DROID for Centurylink/Embarq

    On the first screen
    Email address: accountname@centurylink.net or accountname@embarqmail.com
    Password: is self explanatory

    Second screen: Select POP3 account

    Third screen (Incoming server Settings)
    Username: accountname@centurylink.net or accountname@embarqmail.com
    Password: is self explanatory and is already filled in
    POP3 server: pop.centurylink.net OR pop.embarqmail.com (whichever is applicable)
    Port: 110
    Security type: None
    Delete email from server: (set as desired)

    Fourth screen (Outgoing server settings)
    SMTP server: SMTP.centurylink.net OR SMTP.embarqmail.com
    Port: 587
    Security type: None
    Require sign-in: checked
    Username: accountname@centurylink.net or accountname@embarqmail.com (should be prefilled)
    Password: (should be prefilled)




    for Centurylink

    The Incoming Server is: pop.centurylink.net
    The Outgoing Server is: smtp.centurylink.net
    Set the Outgoing server to Require authentication using a User Name and Password. Both the incoming and outgoing servers' User Name and/or Account Name fields should be set with your full email address.
    The incoming port should be 110, and the outgoing port should be 587.


    Or for Embarq

    The Incoming Server is: pop.embarqmail.com
    The Outgoing Server is: smtp.embarqmail.com
    Set the Outgoing server to Require authentication using a User Name and Password. Both the incoming and outgoing servers' User Name and/or Account Name fields should be set with your full email address.
    The incoming port should be 110, and the outgoing port should be 587.


    Hope this helps all
  9. Jonny Kansas
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    Jonny Kansas Premium Member Rescue Squad Premium Member

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  10. sprintn
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    sprintn New Member

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    email sync issues

    The Gmail was easy to setup.... I was having issues with my primary mail (embarq) all is good in the hood now. I have my Gmail and my embarq.
  11. Jonny Kansas
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    Jonny Kansas Premium Member Rescue Squad Premium Member

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    Right, but this sets it up so that you view them all in one inbox. It's not for EVERYONE's taste. Just letting you know it's an option. You can even set your account to label the e-mails from the Pop3 account so you know which came from where.

    Only drawback, you can only set it up to reply from one or the other account. [Ie, you have to decide and set whether your replies are sent from g-mail or embarq]

    If you're cool with the setup you have now, maybe others will see this thread who'd like it a different way.

    Again, glad you've got it working!
  12. bluethunder
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    bluethunder New Member

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    @ sprintn and Jonny Kansas,

    Thanx for the additional information. Both e-mails (g-mail & embarq) work OK on my Droid.
  13. Jonny Kansas
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    Jonny Kansas Premium Member Rescue Squad Premium Member

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    No problem! Congrats!!!!
  14. alaios
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    alaios New Member

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    Thank you so much for posting this!! I have had a rough morning with my Yahoo account being hacked and switching from Comcast cable to Direct TV and to Century Link for internet. I was ready to cry and call it quits. This really helped me!

    Thanks again
  15. g8r2k
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    g8r2k New Member

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    This worked perfectly

    THANK YOU!!!! This worked perfectly!!!!

  16. droid_80
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    droid_80 New Member

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