New Unlimited Plan from Big Red?

Discussion in 'Android News' started by danDroid, Nov 7, 2010.

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  1. alwayshalfway

    alwayshalfway New Member

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    I called a week and a half ago because I didn't know if I could make the bill since I lost my job. The rep offered me the promo and I kept my 15% discount. The contract extension didn't affect me, and if they pull that card, it's fine because I love Verizon.

    Oh, I'm in Philadelphia, PA
     
  2. johnjuan

    johnjuan New Member

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    I can't believe it after being shot down 3 or 4 times this week, called 611 today 1st cutomer rep got error code trying to change but then i was transfered to 2nd rep with added promo and back dated to this month's billing cycle ending tomorrow :) Persistance don't give up!dancedroid
     
  3. JohnnyD359

    JohnnyD359 Member

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    I just called and I was told there are no promotions currently:icon_evil:....
     
  4. RoNYC

    RoNYC Member

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    I GIVE UP! Called 611 again and was told that the only promotion running is if I added a line with a smartphone or upgrade all the other phones on my account to a smartphone. If anyone else gets the upgrade please give them my email or my number :mad:
     
  5. Troops2990

    Troops2990 Member

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    yeah i'd try that one again...
     
  6. DJTaT2

    DJTaT2 Member

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    ask for the customer loyaly dept.
     
  7. DJTaT2

    DJTaT2 Member

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    loyality dept.*
     
  8. nan2825

    nan2825 Member

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    Whoohooo!

    I called Verizon to ask about the promo and was told there wasn't such a promo currently. However, the WONDERFUL rep on the phone did tell me that since I purchased 2 X's less than a month ago and they are now on a BOGO I can go to my local store and get the purchase price of one of them returned! She made a note in my account so that when I go to the store tomorrow I shouldn't have any issues. Thank you droidforums! I will be calling again to ask about the promo though..lol dancedroid
     
  9. rez

    rez New Member

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    If I just upgraded with the BOGO deal and entered a new contract, can I still get this promotion added on?
     
  10. Beka27

    Beka27 Active Member

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    ^^^I don't see why not... I would call and ask for it. With two smartphones you'd save $40.
     
  11. Beka27

    Beka27 Active Member

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    ^^^Sweet! I missed the BOGO by 10 days (we bought our two Xs 40 days prior to the BOGO promo). I was mildly ticked off... but we technically got each phone for $150 instead of $200, so I only actually lost out on $100.

    Definitely keep calling. Read the thread here so you know what specifically to ask for and make sure you meet all the qualifications (1400 mins, unl. text, unl. data) and there's no reason they shouldn't be able to do it for you if you are persistent.
     
  12. ccolston

    ccolston Member

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    First time I called, I called the 877 number and was shot down. I was told that this was only for people who received the email. I called back the following day and dialed 611 from my phone. I was put on hold and then the gentleman told me that he was transferring to a different department. I asked what department and he said the loyalty department. The person I spoke with added the promotion to my account with no problem.
     
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