New Unlimited Plan from Big Red?

Discussion in 'Android News' started by danDroid, Nov 7, 2010.

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  1. IN AWE

    IN AWE Member

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    Not the case for me. The rep I had WOULD NOT put it on the two of my lines with no data, only the two with data.
     
  2. IN AWE

    IN AWE Member

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    Yes sir. That is correct.
     
  3. stratjb

    stratjb Member

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    When I got the promo, we had two Droids and 3 "feature phones" . All phones got charged 29.99 for either "Unlimited Data for Smartphone" or "Unlimited Data for Feature Phone" and then the $20 discount applied. None of the feature phone had sata before I called.
     
  4. dwalker

    dwalker New Member

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    I tried the number on the flyer this morning and got no results without an email, then tried *611 asked for promotions and had no problem. It's only saving me about $20 monthly, but unlimited text and data for all lines. I have 4. I also was able to keep my 20% corp. discount and they confirmed that the promotion will stay on the lines for longer than the contract period. Anyone having trouble, I suggest trying the *611.
     
  5. geoff5093

    geoff5093 Senior Member

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    Huh?? What are you trying to ask?
     
  6. Hansloch

    Hansloch New Member

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    It took me over ten attempts but I got it.
     
  7. Beka27

    Beka27 Active Member

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    ^^^That's dedication. dancedroid
     
  8. sandcrawler

    sandcrawler New Member

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    Just thought I'd post my experience as I did this last night as well. For those that don't want the gory details it worked but it took close to 45 minutes and several phone calls, but it reduced my bill from 175 with one line of data on a family plan to 159 and three lines with data. I think it was worth it.

    And now for the details. At first I went to Best Buy since I had some other business to take care of there and was told not only did they not know anything about that plan, they also couldn't sell me a droid 2 OR a droid 2 global. Their management told them earlier in the day not to sell them any more and they didn't explain why. I finished up my other business and went to the verizon retailer near my house.

    First off I asked if they even offered either of the D2 models. They said they sold them and they weren't quite sure why BB wouldn't sell them. I then asked if they would honor the deal online with buy on get one free and they agreed to that. So while they checked their stock I asked about the plan. I showed them the print out and also had the link pulled up on my phone for authenticity sake.

    The guy I was dealing with was so new his name tag still said "New Hire" so he wasn't sure what to do. The young lady there finished with her customer after a few minutes and came to assist. She didn't know anything about the plan either so she called another store to ask about it. They didn't know anything and talked about it for a few minutes trying to figure out the math... It just didn't add up. I mentioned then that I wasn't sure about it either so I did some research and found that a lot of other people had trouble and some suggested *611.

    So she calls them and they spend another ten or fifteen minutes talking about it but still can't figure it out. Customer service was savvy enough to ask if I had the email handy so I told em it was on my home account and I didn't have access to that. I had just used Chrome to Phone to send the link to my phone. They didn't know what to do so they gave up again.

    I should mention that the girl asked both of the other reps at this point about the phone number on the promo and asked if they wanted to call it. Since neither of them did she finally decided to do it herself. She told the rep that she was "indirect" and assisting a customer who brought in this promo. They quickly looked up the account and said we were eligible but I had to drop corporate email access and add data to our third line. After getting the total cost and confirming it was cheaper we went ahead with the deal. It took about 5 more minutes and we were done.

    I have to say this has been one of the better VZW experiences. Not only were they willing to honor the bogo deal they would have done it with Droid X's if we wanted those. Since I already had the D1 and many of the accessories I wasn't interested in going through the process of buying more car mounts and cradles when the stuff I have works nearly flawlessly with the newer phones.
     
  9. s11mike

    s11mike New Member

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    Strike 1! Called 877 873 3278 and told rep I received an email to which she replied "no you didn't". She said all promos emailed are noted on accounts. She added that all the reps know about a "blog" regarding this plan and without the email it wont be honored. She also said that since I already receive a discount through my employer, I wont be eligible for any further discounts.

    Sent from my DROIDX using DroidForums App
     
  10. sandcrawler

    sandcrawler New Member

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    Sounds like he had "first post" for this promo but someone on the forum moderated it and then turned around and approved this thread.
     
  11. kabz

    kabz New Member

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    I did not receive the email but got the deal on my first call to the number on the flyer. Before I had 700 minutes (family) a Droid with unlimited, another with 9.99 data, and a dumb phone. I changed to 1400 minutes and unlimited data/text on all phones. It works for us because we are going to add another phone in March, and husband wants to get a smart phone. I am in Iowa.
     
  12. Sailmaker

    Sailmaker New Member

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    Go Figure...I called the Verizon Loyalty number (877-628-8922) and it was a no-go. CSR said they had no record of me being sent an email or a text msg; consequently, the plan was no longer available. Sooo, I called the number on the Promotion Flyer, 877-873-3278 and spoke with a different CSR. BINGO. Will save $10/month. Basically it will mean that I get unlimited texting, whereas before I was paying $10/month for 500 txt msgs. It's kind of screwy how they will bill it though. The price for 450 minutes per month goes up by $20 and I will receive a monthly credit of $20 for the unlimited data plan. Like I said, Go Figure! [​IMG]
     
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