First of all, I'd like to thank anyone that provides any help in advance. It's kind of overwhelming at the moment, I bought the phone yesterday. It's my first Android, and also my first smartphone. Anyways... 1. When I was at Verizon, they had to sync it to my gmail. There's all kinds of screwed up things on that account, I won't go into detail, but I don't want to use it and have since made a new one. However, it seems I cannot remove my old account without doing a factory reset because it is required for some apps. I don't have that many right now, and all are free so that isn't an issue. But, I do have some questions about it. -What exactly does it reset? -What can go wrong? -Will it save my contacts, or should I write them down or something? -Will it affect my service, i.e. disable me from calling, texting, browsing, etc and needs to be activated again or something? Or will I just need to sync my new gmail account? 2. When I was at Verizon, the salesperson installed the Task Killer. I have since read that using the task killer is bad, is this true? 3. Will my phone revert to 2.1 if I factory reset? It was 2.1 when I bought it, then I did the update to 2.2, will I have to do it again? 4. Any general tips for a new Android user would be appreciated as well! Thanks again to anyone who can answer ANY of my questions, I really appreciate it.