New Phone PLEASE HELP!

Discussion in 'Droid 4 Tech Support' started by mitchell.galves, Jul 9, 2012.

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  1. mitchell.galves
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    mitchell.galves New Member

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    I had to order a new phone because my other one just went out on me for no reason. I received my new Droid 4 today at 9am and it has been charging for almost 3 hours now. Why won't my phone turn on?
  2. cobravnm13
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    cobravnm13 Senior Member

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    Did you try holding the power button down for around 5 seconds?
  3. mitchell.galves
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    mitchell.galves New Member

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    Yes. The "Dual Core Technology" screen comes up as if it is going to turn on and then the question mark comes up on the battery.
  4. outsid0r
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    outsid0r Member

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    well id get good ole VZW support online, sounds like a bad battery that its not recognizing.
  5. mitchell.galves
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    mitchell.galves New Member

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    Alright thanks for the input.
  6. cobravnm13
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    cobravnm13 Senior Member

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    This.