New Member with Droid X charging issue

Discussion in 'Droid X Tech Support' started by Gumby x, Aug 29, 2010.

  1. Gumby x
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    Gumby x New Member

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    Hi. i am new to this forum. Got a Droid x last month. Charges fine with a home charger. Problem is with the Verizon branded car dock and charger which acts strange. starts charging for a few seconds and then stops,displays a message saying " Disconnected.Unplug your charger from the outlet to conserve energy". Returned the dock twice to Verizon store to get a new one, still the same. Verizon store people have no clue. Called for help via phone support, told hardware problem and sent me a replacement phone,which of course displayed the same message, so i returned it. Is it a software bug or some setting in the phone that i am missing? Can anybody help?
  2. mwhartman
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    mwhartman Super Moderator/RS Premium Member

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    Welcome! Sorry you are having issues with the car accessories. I'm moving your post the the X technical issues section to see if someone there may be able to help.

    Mike
  3. Sydman
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    Sydman Premium Member Rescue Squad Premium Member

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    Well the message you are seeing is the default message the phone displays when disconnected from its power source. Sounds like your dock is just losing connection with your phone. Do you have a case on it?
  4. smalltowngirl13
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    smalltowngirl13 DF Administrator Staff Member

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    It sounds like the connection is maybe vibrating lose or is not fully connecting...as the previous poster asked, is the X in some type of silicone skin or case that might be causing the connection to not be tight...it could also be the issue is not with the dock but in the charging port of the phone is your X is naked in the dock...
  5. Martin030908
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    Martin030908 DF Super Moderator

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    as SGT stated, if the device is in a case it could be the cause.
  6. Garnold
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    Garnold New Member

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    I'm having the same issue and it's not the dock. If I connect my Droid X to a charger that is not made for a Droid it will do exactly what you said. Now I have another cigerate to USB charger that I plug my Droid USB cable into and it works just fine. Took this all into the Verizon shop and showed them. They could not figure it out and their tech said that as long as I see the bolt I'm ok. I thought I might have messed something up by using another charger but they said no. Not really an answer to your problem but at least you are not alone.
  7. ariadri
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    ariadri New Member

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    replace your charger, I had ordered a universal usb charger the problem was solved in my case
    Last edited: Aug 29, 2010
  8. Gumby x
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    Gumby x New Member

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    The device is not in any silicon or case. I changed the dock twice and the phone once. Also tried in different cars and with different chargers(Verizon and non verizon brand. There is no loose connection, this was checked by an in store verizon tech guy.
  9. Gumby x
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    Gumby x New Member

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    You mean the car dock charger? As i said earlier ,replaced it twice. I do not have a problem with charging with home phone charger
  10. Gumby x
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    Gumby x New Member

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    No case on it, with case it dosent fit well in the dock.
  11. Sydman
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    Sydman Premium Member Rescue Squad Premium Member

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    Any weird apps you are using?
  12. Gumby x
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    Gumby x New Member

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    Thanks for responding. At least i am not the only one with this problem. I aslo tried a non Verizon Motorola endorsed car charger ( Cigarette to mini usb). Gives the same message !!
  13. Gumby x
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    Gumby x New Member

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    I have a few productivity apps from the market. They all are popular apps for organizing widgets and using camera as scanner.
  14. Gumby x
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    Gumby x New Member

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    Do you mean use my home charger usb cable and attach to regular usb on the cigarette charger?
  15. Gumby x
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    Gumby x New Member

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    Not really, a few productivity apps only
  16. Garnold
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    Garnold New Member

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    Yeah that's what I did. I have my normal droid x USB cable connected to a targa cigerate to USB charger and thatcseems to work.
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