New in the Hood & Looking for Droid Help

Discussion in 'New Member Introductions & Site Assistance' started by EddieDex, Aug 5, 2011.

  1. EddieDex
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    EddieDex New Member

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    Hi! I am a Droid enthusiast, after being an avid Blackberry man for years. I've been the owner of a Motorola Droid 2 Global for almost 2 years. When it's upgrade time, I'm torn between the Samsung Droid Charge, the Droid 3, or the Casio G'Zone Commando (I'm very active and need a tough phone). I'm also a bit of a goofball :)icon_ banana:dancedroid), love anime & manga, weightlifting, football and news programming. I hate "reality tv" of any sort and I hate what's going on with my beloved Droid. My daughter or niece locked the Droid so I had to do a system reset. Not a problem. Now, however, I cannot get the device to recognize my Google user name and password--even though I have the information correct!

    I've done the two step verification several times. I've even reset the password several times. I can log into Google just fine on a PC or Macbook, but on my Droid it does not recognize my username or password! I eventually had to create another gmail account, but I want my original to work on my phone since I don't want to pay again for apps that are attached to the original gmail account.

    Please help! For a phone created by Google OS, it should not be this difficult.

    Thanks!
    EddieDex
  2. EddieDex
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    EddieDex New Member

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    To get beyond my orignial intro and cut to the chase, I was locked out of my Moto Droid 2 Global, and after doing a Master Reset, I cannot get the device to recognize my Google user name and password--even though I have the information correct!

    I've done the two step verification several times. I've even reset the password several times. I can log into Google just fine on a PC or Macbook, but on my Droid it does not recognize my username or password! I eventually had to create another gmail account, but I want my original to work on my phone since I don't want to pay again for apps that are attached to the original gmail account.

    Please help! For a phone created by Google OS, it should not be this difficult.
  3. CJM
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    CJM Developer Relations Staff Member Premium Member

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  4. Hawaiian Princess
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    Hawaiian Princess Moderator

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    Welcome to the forum, CJM gotcha covered and i agree. Try to use the steps he sent u, hope ur issue gets resolved
  5. EddieDex
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    EddieDex New Member

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    You...have...NO IDEA how stressful these past two days have been, with me trying to get this resolved! With a point and click you all have empowered me with a resolution that was simple and painless!dancedroid

    It would be nice if Google provided a helpful Tech Tree so a customer could go through the maze of their offerings without going in circles the way I have! Nevertheless, you have resolved my concerns, I feel more one with my phone knowing a new tech tool, and I'll mention these forums to all of my friends! Thank you ever so much! :)

    EddieDex
  6. Hawaiian Princess
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    Hawaiian Princess Moderator

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    That's awesome, glad u fixed the issues. CJM is one of the best...