New Droid X, screen toast

Discussion in 'Droid X Tech Support' started by katoom, Dec 25, 2010.

  1. katoom

    katoom New Member

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    I just got my new Droid X yesterday. So far I really like it. My previous phone was a Storm. This morning, not even 24 hours, my screen went all black. I can barely make out the outlines of widgets while tilting it in the light.

    I pulled the battery to reboot and still have the same problem. The screen is black. I can hear the audible sounds and the buttons light up. I can even take it off screen lock, but it's still black.

    It's a real bummer since I have to probably send it back for a replacement. I had updated it last night and only added a couple apps and removed some.
     
    #1 katoom, Dec 25, 2010
  2. BlackHoleSlam

    BlackHoleSlam Member

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    Did u try a factory reset

    °^°
     
    #2 BlackHoleSlam, Dec 25, 2010
  3. katoom

    katoom New Member

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    It's pretty difficult to see to do a factory reset... I'll attempt it. I can barely see outlines on the screen.
     
    #3 katoom, Dec 25, 2010
  4. BlackHoleSlam

    BlackHoleSlam Member

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    Look up a video on how to do it on YouTube and just watch closesly how many times they move the screen like option 3 and you go down three

    °^°

    EDIT: damn htc sense keyboard kept converting my letters into symbols
     
    #4 BlackHoleSlam, Dec 26, 2010
    Last edited: Dec 26, 2010
  5. Backnblack

    Backnblack Premium Member
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    Return it for a replacement.
     
    #5 Backnblack, Dec 26, 2010
  6. astevens54

    astevens54 Member

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    Current Phone Model:
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    "A gun in the hand is better than a cop on the phone.

    Only the Skilled Survive

    A computer lets you make more mistakes faster than any invention in human history - with the possible exceptions of handguns and tequila.

    Drill Sergeant Frick's Rules For Un-armed Combat.
    1. Never be unarmed.
    2. See Rule #1

    USMC rule # 23 of gunfighting: Be polite, be professional, but have a plan to kill everyone you meet."

    Off topic, but I love it.
     
    #6 astevens54, Dec 26, 2010
  7. Arsenicpop

    Arsenicpop New Member

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    The backlight went out. Had the same problem with my 1st DX, As long as it wasn't water damage, they should replace it with no problem.
     
    #7 Arsenicpop, Dec 26, 2010
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