1. DroidForums.net is currently undergoing a major software upgrade. If you are experiencing any problems logging in please: Contact Us

New DROID RAZR HD MAXX - Audio skips/stutters all the time?

Discussion in 'Droid RAZR MAXX HD' started by npike, May 16, 2013.

  1. npike
    Offline

    npike New Member

    Joined:
    Feb 15, 2010
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    0
    I recently purchased a new RAZR HD MAXX (off contract) which has Android 4.1.2. Everything is great - except audio from Google Music (or a podcast app) frequently skips/stutters.

    Typically its when playback starts for about the first minute, but frequently has small skips through out the duration of playback. Doesn't seem to matter if I am playing the audio to a bluetooth device or using the stereo line-out.

    Has anyone had this problem? Any tips to resolve it?

    Would hate to have to go through the return/exchange process with VZW :mad:

    Thanks in advance.
  2. djspy
    Offline

    djspy Member

    Joined:
    Aug 19, 2010
    Messages:
    641
    Likes Received:
    14
    Trophy Points:
    18
    Location:
    N. California
    The same thing happens on my phone. Don't know what causes the problem. Try asking over at the Motorola support forums.
  3. kmf1
    Offline

    kmf1 Member

    Joined:
    Dec 16, 2012
    Messages:
    68
    Likes Received:
    2
    Trophy Points:
    8
    I use Google Play music all the time with no issues what so ever. I only play music that I have downloaded to my phone...no streaming. I use the iSyncr app to download my iTunes music stored on my MacBook Pro. If I stream music or podcasts I use the TuneIn Radio app.
  4. npike
    Offline

    npike New Member

    Joined:
    Feb 15, 2010
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    0
    Thanks. I have also posted to the motorola forums, but they seem like a ghost town.

    https://forums.motorola.com/posts/9444e026c7

    I guess the only thing I can do (short of having verizon replace it under warranty) is try a factory reset.
  5. 3L1
    Offline

    3L1 New Member

    Joined:
    Feb 12, 2013
    Messages:
    13
    Likes Received:
    1
    Trophy Points:
    0
    That skipping crap was pissing me off so when it happened I'd look at the running services and it always seemed like all the Amazon apps were auto-starting themselves and causing the interference. Anyway, I uninstalled and/or disabled every dumb-ass Amazon app (plus finally dumped score mobile which would never shut off either and uses that sticky-broadcast bull****)...and the problem went away. I used to buy music and electronics all the time with the Amazon apps...but my phone works so much better now, I don't even miss stupid Amazon (or score mobile). Good luck.

    Sent from my RAZR Maxx HD using Tapatalk II
  6. Knightrider03m
    Offline

    Knightrider03m New Member

    Joined:
    Dec 7, 2012
    Messages:
    81
    Likes Received:
    0
    Trophy Points:
    0
    My non maxx HD does the same thing. Its so bad that I just ended up using the USB ports in my cars again.
  7. Natey2
    Offline

    Natey2 Active Member

    Joined:
    Oct 23, 2010
    Messages:
    1,339
    Likes Received:
    4
    Trophy Points:
    38
    Last edited: May 18, 2013
  8. Kaos2flo
    Offline

    Kaos2flo New Member

    Joined:
    Mar 13, 2010
    Messages:
    264
    Likes Received:
    4
    Trophy Points:
    0
    Location:
    Tampa, FL
    Oh gawd it's so annoying. Happens to me at random times.
  9. smfoley1
    Offline

    smfoley1 New Member

    Joined:
    Aug 13, 2013
    Messages:
    9
    Likes Received:
    0
    Trophy Points:
    1
    I have the Razr HD. I have the same problem with the sound "skipping/dropping out" It doesnt matter if Im streaming music on Sirius or the Play App. It doesnt matter if I am using wired headphones or using a blue tooth connection. The problem is present in all situations. I have had the phone replaced 2 times and all 3 of them have had this issue
  10. PowrDroid
    Offline

    PowrDroid New Member

    Joined:
    Jan 13, 2011
    Messages:
    108
    Likes Received:
    4
    Trophy Points:
    0
    Location:
    Bloomington, MN
    Are you certain it is skipping? I ask because I had a similar problem which I thought was skipping but upon further analysis I figured out it was really the volume being rapidly muted and then restored. In other words the song plays at normal speed but the volume drops to zero for perhaps 1/4 second or less.

    Anyway, I tried a bunch of stuff with no success until I did a simulated battery pull and now it's worked fine ever since.

    I just noticed this thread is somewhat old, oh well, maybe my response will help someone.
  11. nepkp
    Offline

    nepkp Member

    Joined:
    Jan 24, 2013
    Messages:
    51
    Likes Received:
    1
    Trophy Points:
    8
    RMHD Skipping like crazy when using Google play music. Hard reset no help, replacement phone no help, either... I am getting sick of it! Update no help.

    I hope that they fix it before my contract expires, I have been feeling like a beta tester since I got the phone.

    Google and Motorola and Android can't stream audio? Industrial sabotage, I guess.


    Let me know if you can really make it stop skipping.
  12. jab883
    Offline

    jab883 New Member

    Joined:
    Jan 24, 2014
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    0
    I've had this same problem (specifically with Google Music and TuneIn Radio). I read everyone's suggestions today and one of them worked. I went to settings, apps, scrolled over to "all", then I located EVERY Amazon app. I clicked on "Uninstall updates" and said ok, then I went back to the app and now the button says disable, and I disabled it. I did this for Amazon (there were two apps called Amazon - make sure you are looking at the "all" apps list, because one of the Amazon apps will not show up in the "downloaded" list), Amazon Kindle, and Amazon MP3. Powered off and powered on my phone...and now my music never skips! It sounds soooooooooo much better!
    Last edited: Jan 24, 2014
  13. killer428
    Offline

    killer428 Member

    Joined:
    Jun 11, 2012
    Messages:
    32
    Likes Received:
    0
    Trophy Points:
    6
    Your right , I did the same with all the Amazon apps and my music no longer skips. Thanks , 3L1

    Sent from RAZR Maxx HD while driving my SVT Cobra.
    Last edited: Feb 2, 2014
  14. 3L1
    Offline

    3L1 New Member

    Joined:
    Feb 12, 2013
    Messages:
    13
    Likes Received:
    1
    Trophy Points:
    0
    You're welcome killer428. I've made another discovery since then...the galaxy note 3 is my latest phone (which happens to be the best phone I've ever held in my hand). The n3 plays music via bluetooth without skipping, while any and all apps run in the background, foreground, any-ground, etc. I stayed true to Motorola phones for years but I am now a believer in all things Samsung. Have fun driving that SVT the way it was made to be driven!

    Sent from my SM-N900V using Tapatalk
  15. killer428
    Offline

    killer428 Member

    Joined:
    Jun 11, 2012
    Messages:
    32
    Likes Received:
    0
    Trophy Points:
    6
    I love driving the 2003 Terminator and I may be picking up the Note 3 in June.

    Sent from RAZR Maxx HD while driving my SVT Cobra.
  16. imrunninon
    Offline

    imrunninon New Member

    Joined:
    Feb 9, 2013
    Messages:
    8
    Likes Received:
    0
    Trophy Points:
    0
    I have always had the same issue with RM HD and the RAZR Maxx. Its absolutely annoying. It was so bad at times something would interfere and also just stop playing as if I hit pause... removed some paired devices from my Bluetooth list and fixed that. But the skipping.. I'm going to try removing amazon. I've dealt with this for 3 years at least. Ridiculous a company would allow that.
  17. jimmythegent
    Offline

    jimmythegent Member

    Joined:
    Feb 13, 2013
    Messages:
    502
    Likes Received:
    7
    Trophy Points:
    18
    Get used to it. Another mega fail on this phone. The camera is bad enough, but this too? Just throw it on the heap of other stuff that is off with this "premium device"
Search tags for this page
android mp3 playback problem skipping mp3
,
clicking noise droid maxx hd
,
droid maxx skipping during music playback
,

droid razr hd music skipping

,
droid razr m music skipping
,
droid razr maxx audio problems
,

droid razr maxx hd music skipping

,
droid razr maxx music skips
,
droid razr maxx video player not working
,
motorola razr hd audio skipping
,
music pauses on razr maxx hd
,
music skips on android
,
phone music skips
,
razr maxx hd drop bluetooth
,
why music skips on droid razr maxx hd