New droid...not too happy. Maybe you can help

Discussion in 'Droid X Tech Support' started by 01klrjoe, May 7, 2011.

  1. 01klrjoe
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    01klrjoe New Member

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    I just got my CPO droid x yesterday and the first issue is that the phone will shut itself off and on every 5 minutes or so. Secondly my battery lasted me like 30 minutes with the screen dimmed almost all the way down and other low power settings. Let me know if there is anyway to fix these issues otherwise i have to mail it back.
     
  2. gsdreams
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    gsdreams Member

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    Have you tried factory resetting the device? That is the first step I would take.

    Sent from my DROID2 GLOBAL using Tapatalk
     
  3. 01klrjoe
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    01klrjoe New Member

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    where abouts is it. i still have no clue what most of the buttons do.
     
  4. gsdreams
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    gsdreams Member

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    From your home screen hit the menu button (four squares) on the bottom of the phone. Tap where it says settings. Scroll down to "Privacy". You will find it there.

    Sent from my DROID2 GLOBAL using Tapatalk
     
  5. sacnotsack
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    sacnotsack Member

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    CPO DROID X? Is that a special dx?

    Sent from Marine Corps Air Station Yuma, Az
     
  6. nerdslogic
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    nerdslogic Silver Member

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    I have never heard of a CPO X.
     
  7. 01klrjoe
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    01klrjoe New Member

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    CPO = certified pre owned
     
  8. nerdslogic
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    nerdslogic Silver Member

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    oh...duh....CPO= Certified Pre Owned.

    Now that I know that I would contact VZW and have them send you another CPO-POS since that is what they do. This is most likely the same exact issue the device was having when it was returned originally.
     
  9. 01klrjoe
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    01klrjoe New Member

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    Unfortunately is probably incredibly true how right you are but for 50 dollars i figured i would roll the dice. I just figured it could have been something i could have fixed with a download or something like that.
     
  10. nerdslogic
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    nerdslogic Silver Member

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    If you paid anything they should be offering you a replacement to that. Give em a call and find out. Just let us know....shoot I dont mind calling for you if you wish.....VZW does not like when I call them.
     
  11. 01klrjoe
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    01klrjoe New Member

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    just called and their sending a replacement. who knows maybe some computer savy friend of mine may know how to fix this and ill have a nice back up.
     
  12. gsdreams
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    gsdreams Member

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    You will have to return that one or pay full NEW retail for it.

    Sent from my DROID2 GLOBAL using Tapatalk
     
  13. ldopa
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    ldopa Silver Member

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    For the battery you could use a battery calibration app that will at least allow your phone to display the battery Meter precisely. As far as the random reboots I would take the advice of a factory reset and at the most an sbf. Who knows what came with the phone you have.

    Sent from my Liberated DROID2. Support team Liberty!
     
  14. zwade01
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    zwade01 Member

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    The random reboots is a hardware issue. I had that with my first cpo dx. No "trick" worked. It did it whether it was stock, factory reset, rooted, or custom rom'ed. I got a replacement and have been fine ever since. Btw, you'll have 10 days to return your old one. They include prepaid return postage with your new phone.

    Sent from my DROIDX using Tapatalk
     
  15. nerdslogic
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    nerdslogic Silver Member

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    you are going to have to return the one you have now when you receive the new one