New DROID likes to reboot..Reboot..REBOOT!!

Discussion in 'Droid X Tech Support' started by MrsTokyo, Jan 5, 2011.

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  1. MrsTokyo

    MrsTokyo Member

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    Whaaaaaaatt is the problem?

    Brand new phone out of the box, reboot. Try to activate.. reboot.

    Finally activate!.. Reboot.

    Call Droid tech support, play with phone doesn't reboot, hang up with tech support.. play some more and, OHH what do you know ~ reboot.

    I looked up this nonsense and found that this is a common thing with the X?? Due to task killer app but I don't have that app or at least can't find it so.. HELP?

    I want to love my Droid :(
     
    #1 MrsTokyo, Jan 5, 2011
  2. Backnblack

    Backnblack Premium Member
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    If there are no apps installed other than what came with the device.
    Return it for a new one.
     
    #2 Backnblack, Jan 5, 2011
  3. MrsTokyo

    MrsTokyo Member

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    I installed a few, but that was after the fact that the phone kept rebooting itself.
     
    #3 MrsTokyo, Jan 5, 2011
  4. Rocko

    Rocko Member

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    Do master reset if it still reboots return it ASAP.

    Master reset.
    1. Turn the phone off.
    2. Hold the Power and Home buttons down for about 5 seconds.
    3. A screen with an exclamation will appear. Tap the Search key. (the magnifying glass)
    4. Scroll down to factory reset using the Volume Down button.
    5. Confirm the selection.
    6. Select Yes — delete all user data then tap OK.
    The Droid X will then complete the hard reset.
     
    #4 Rocko, Jan 5, 2011
  5. MrsTokyo

    MrsTokyo Member

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    I've also been reading that people seem to be having this issue due to a weather app already installed in the phone.. I "stopped" it from running and so far (knock on wood) it hasn't been rebooting~

    Question is how do I UNINSTALL the app? It won't let me highlight the option.
     
    #5 MrsTokyo, Jan 5, 2011
  6. Rocko

    Rocko Member

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    Without rooting the phone, you can't uninstall the 'bloatware' as people call it. But see if that is the problem. A bad hardware problem won't go away rooted or not. I would try the master reset. It's easy.
     
    #6 Rocko, Jan 5, 2011
  7. MMASUPAFAN

    MMASUPAFAN Member

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    If you return it b4 the 1st 30 days is up they will give u new one as long as it wasn't anything u did...like rooting...but if you wait longer u will get a refurbished one....
     
    #7 MMASUPAFAN, Jan 5, 2011
  8. MrsTokyo

    MrsTokyo Member

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    Stopping the weather app from running did not fix the problem @Rocko, so.. there's that.

    And MMASUPAFAN I think that is what I will do. Just sucks, I was so excited for this phone and it isn't being very nice to me. :'(
     
    #8 MrsTokyo, Jan 5, 2011
  9. MMASUPAFAN

    MMASUPAFAN Member

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    I know it's easier said then done but don't lose that excitement this is by far the best and funnest phone out so far......hope it works out for ya
     
    #9 MMASUPAFAN, Jan 5, 2011
  10. MrsTokyo

    MrsTokyo Member

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    I am trying this right now before I take it in to a Vstore tomorrow~
     
    #10 MrsTokyo, Jan 5, 2011
  11. BLAZE86DUBZ

    BLAZE86DUBZ Member

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    mine used to reboot few times a day used to drive me crazy .i did factory reset hasent rebooted since
     
    #11 BLAZE86DUBZ, Jan 6, 2011
  12. Droid DOES!!

    Droid DOES!! What iDoesn't
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    See MrsTokyo? I wouldn't steer you wrong ;)

    DroidForums Junkie!!
     
    #12 Droid DOES!!, Jan 6, 2011
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