New DROID likes to reboot..Reboot..REBOOT!!

Discussion in 'Droid X Tech Support' started by MrsTokyo, Jan 5, 2011.

  1. MrsTokyo
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    MrsTokyo New Member

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    Whaaaaaaatt is the problem?

    Brand new phone out of the box, reboot. Try to activate.. reboot.

    Finally activate!.. Reboot.

    Call Droid tech support, play with phone doesn't reboot, hang up with tech support.. play some more and, OHH what do you know ~ reboot.

    I looked up this nonsense and found that this is a common thing with the X?? Due to task killer app but I don't have that app or at least can't find it so.. HELP?

    I want to love my Droid :(
  2. Backnblack
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    Backnblack Premium Member Premium Member

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    If there are no apps installed other than what came with the device.
    Return it for a new one.
  3. MrsTokyo
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    MrsTokyo New Member

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    I installed a few, but that was after the fact that the phone kept rebooting itself.
  4. Rocko
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    Rocko New Member

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    Do master reset if it still reboots return it ASAP.

    Master reset.
    1. Turn the phone off.
    2. Hold the Power and Home buttons down for about 5 seconds.
    3. A screen with an exclamation will appear. Tap the Search key. (the magnifying glass)
    4. Scroll down to factory reset using the Volume Down button.
    5. Confirm the selection.
    6. Select Yes — delete all user data then tap OK.
    The Droid X will then complete the hard reset.
  5. MrsTokyo
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    MrsTokyo New Member

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    I've also been reading that people seem to be having this issue due to a weather app already installed in the phone.. I "stopped" it from running and so far (knock on wood) it hasn't been rebooting~

    Question is how do I UNINSTALL the app? It won't let me highlight the option.
  6. Rocko
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    Rocko New Member

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    Without rooting the phone, you can't uninstall the 'bloatware' as people call it. But see if that is the problem. A bad hardware problem won't go away rooted or not. I would try the master reset. It's easy.
  7. MMASUPAFAN
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    MMASUPAFAN New Member

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    If you return it b4 the 1st 30 days is up they will give u new one as long as it wasn't anything u did...like rooting...but if you wait longer u will get a refurbished one....
  8. MrsTokyo
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    MrsTokyo New Member

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    Stopping the weather app from running did not fix the problem @Rocko, so.. there's that.

    And MMASUPAFAN I think that is what I will do. Just sucks, I was so excited for this phone and it isn't being very nice to me. :'(
  9. MMASUPAFAN
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    MMASUPAFAN New Member

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    I know it's easier said then done but don't lose that excitement this is by far the best and funnest phone out so far......hope it works out for ya
  10. MrsTokyo
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    MrsTokyo New Member

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    I am trying this right now before I take it in to a Vstore tomorrow~
  11. BLAZE86DUBZ
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    BLAZE86DUBZ New Member

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    mine used to reboot few times a day used to drive me crazy .i did factory reset hasent rebooted since
  12. Droid DOES!!
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    Droid DOES!! What iDoesn't Theme Developer Premium Member

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    See MrsTokyo? I wouldn't steer you wrong ;)

    DroidForums Junkie!!
  13. MrsTokyo
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    MrsTokyo New Member

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    GUESS WUT GAIS?!

    My DROID crashed last night, yaaaaaaaaaaay.. [​IMG]

    @BLAZE86DUBZ I did 2 factory resets on this phone. Problem still persisted,
    and @Droid DOES!! no, no you wouldn't xo
  14. MMASUPAFAN
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    MMASUPAFAN New Member

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    Hate to sound like n as_but are you going to take it back finally?
  15. MrsTokyo
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    MrsTokyo New Member

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    absolutely
  16. BLAZE86DUBZ
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    BLAZE86DUBZ New Member

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    i jixed myself the next day my phone was acting up again no reboots but when i go to type the thing types slower than a turtle so i called verizon and they sent me a replacement one does anyone know what color the battery tag inside is on a new x?. i dont want no old refurb droid x
  17. MrsTokyo
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    MrsTokyo New Member

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    I believe it's red..

    And lol on jinxing
    Hooray for superstitions ~


    Sent from my DROIDX using DroidForums App
  18. BLAZE86DUBZ
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    BLAZE86DUBZ New Member

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    ok well my old new droid x the inside was gold ,,the one they sent me its red insideu seem to have the newest droid x mrs tokyo so i believe u
  19. MrsTokyo
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    MrsTokyo New Member

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    I only speak the truth!



    Sent from my DROIDX using DroidForums App
  20. Droid DOES!!
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    Droid DOES!! What iDoesn't Theme Developer Premium Member

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    LIAR!!!! ;)



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