Droid4 arrived last night and..... ....it appears to be working properly! No reception issues! No locked up screens! Not even one single battery pull yet! Yay! I'm giving it until Monday. That is when their survey response team will be calling me back. VZW made the mistake of allowing me to take an after call survey right after their sup told me it wasn't his problem that my Eris did not work....needless to say my responses were not favorable. Six phones in two months, atrocious customer service and a general lack of "owning the issue" on the part of VZW all but guaranteed that.