new and need help with mobile data settings

Discussion in 'New Member Introductions & Site Assistance' started by dsutton3809, Jul 10, 2014.

  1. dsutton3809

    dsutton3809 New Member

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    Hello I signed up because I am going crazy with my new phone. I live in Spain and bought a thlw100s phone. I put my simcard in (contract vodafone es) and the mobile internet won't work. I can call and send texts and connect to wifi but I can't use my mobile date! I think it has something to do with apn settings perhaps or configuration , if someone can either answer me or redirect me to where i need to go ! thnak youuu
     
  2. cr6

    cr6 Super Moderator
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    Welcome to the forum dsutton3809!
    Hang in there and hopefully one of our many knowledgeable members can offer some assistance.


    tap'n on my S5
     
  3. dsutton3809

    dsutton3809 New Member

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    sigh I hope so! :)
     
  4. smalltowngirl13

    smalltowngirl13 Administrator
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    Wanted to extend my "welcome to the forum" to the forum...have you contacted your provider for the APN settings?
     
  5. Jeffrey

    Jeffrey Premium Member
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    Welcome to the Forum.

    You will need to contact your provider for the correct setting.
     
  6. dsutton3809

    dsutton3809 New Member

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    that simple? I will try today, my problem is I don't speak the language of the country I am in so when I went to a shop to ask for help they just kind of brushed me off, do I have to ask for anything specific??? thanks