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Netflix video freezes- Audio continues to work HTC Sensation

Discussion in 'Android Tech Support' started by brandon_05mn, Nov 1, 2011.

  1. brandon_05mn
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    brandon_05mn New Member

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    Hi Everyone,
    Lately, When I watch Netflix, after a while of watching (ranges anywhere from 5 to 20 minutes), the video will freeze. The audio will continue to work, but the video will freeze, and never gets unfrozen.

    When I go to the home screen the audio will continue to play for about 5 seconds, then stop. If I open netflix again, I can't do anything (it still looks like it is locked up). In order for me to get it back working again, I have to 'Force Stop' Netflix. After that, if I open Netflix, it will be able to play the video just fine, but it will usually freeze up 5-20 minutes later again. If I uninstall the app and re install from the marketplace, the SAME issue happens.

    I don't know why this issue is happening, before this started to occur, I had the Netflix App working for several months just fine. I don't think I did anything to trigger the issue.

    Has anyone else had this issue? Know any fix or suggestions?

    HTC Sensation
    Android Version #2.3.4

    Thanks for the help!
    Last edited: Nov 1, 2011
  2. micktissue
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    micktissue New Member

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    bump

    me too - no response (yet) from netflix
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