need some help! 2nd day with Droid and already issues.

Discussion in 'Android Tech Support' started by djh074, Dec 30, 2009.

  1. djh074
    Offline

    djh074 New Member

    Joined:
    Dec 29, 2009
    Messages:
    99
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    San Antonio, TX
    ok guys, i hope someone can help me figure this issue out. I was making a call today when the droid went dead. tried to restart, but it is stuck in boot cycle. Pulled battery, but no help. still does same thing. on the screen it shows the "droid" startup animation then the red eye animation thingy, then vibrates and starts cycle over again. green light is also blinking during all of this. recently added a new app that could be the problem. but i dont know how to remove it since i cant access phone. help me please! dont want to go back to the Storm.

    edit: found a post on how to boot to safe mode- but it wont let me do that either.

    edit2: so i got into recovery menu and did a wipe. all works fine now! dont know what the issue was, but at least my droid is alive.
    Last edited: Dec 30, 2009
  2. markmicallef
    Offline

    markmicallef New Member

    Joined:
    Nov 21, 2009
    Messages:
    289
    Likes Received:
    0
    Trophy Points:
    0
    If mine had done that on the 2nd day I would have exchanged it.
  3. Backnblack
    Offline

    Backnblack Premium Member Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    11,263
    Likes Received:
    5
    Trophy Points:
    0
    For sure....Go and trade that lemon in...
  4. cereal killer
    Offline

    cereal killer DF Administrator Staff Member

    Joined:
    Oct 29, 2009
    Messages:
    11,054
    Likes Received:
    692
    Trophy Points:
    113
    Location:
    Austin, TX
    I would boot into safe mode and delete the "bad" app before just packing it in and returning it.

    Power off and open keyboard
    Hold the menu key down on the keyboard and power back on.
    Continue to hold until the Droid eye comes up and you feel the vibration
    Phone should start up and say "Safe Mode" in bottom left corner.

    Lastly after you come out of safe mode some widgets MAY NOT load properly just drag them into trash and put them back up on the homescreen

    *edit: nevermind I see you fixed it : ) *
  5. crspang
    Offline

    crspang New Member

    Joined:
    Dec 15, 2009
    Messages:
    692
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    Lexington, SC
    Do you know what app may have caused your issue? Maybe it could help others from having trouble.
    Thanks
  6. djh074
    Offline

    djh074 New Member

    Joined:
    Dec 29, 2009
    Messages:
    99
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    San Antonio, TX
    thx for the reply. unfortunately, it wouldnt let me go to "safe mode". dont know why. it did let me in the other menu so i could wipe. what a hassle. could have been worse though. at least with the google sync, everything came right back, and fast too. not going to hold this 1 against my droid. think it was just a bad app. thx for the help.

  7. djh074
    Offline

    djh074 New Member

    Joined:
    Dec 29, 2009
    Messages:
    99
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    San Antonio, TX
    PROFILES by "egg 'n stone"
    they do mention there might be problems with Droid, but i though like limited functionality or something not total crash. and i dont know for sure that that program was the problem. just be warned!
  8. wil318466
    Offline

    wil318466 New Member

    Joined:
    Nov 12, 2009
    Messages:
    684
    Likes Received:
    0
    Trophy Points:
    0
    Anyone have any opinion on this?

    I'm leaning towards the applications causing these issues. The Android OS seems good, it seems the only time I have any real issues its almost always app related.

    Maybe the app designers are causing issues and they are unaware. Hm..

    -Wil
  9. chikid
    Offline

    chikid New Member

    Joined:
    Jan 6, 2010
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    0
    Location:
    US Northern VA
    Do you know how to perform a factory reset of the device? If so, I would attempt to do this. Verizon is generally very good with customer service and that's my main reason for leaving Sprint. Make it clear that you have been having trouble with the device. They will reset the phone in the store for you and your information contacts, calendar, etc are stored in your google account also your complete list of downloaded programs is stored within the Android market. Of course you already know this but read application reviews if the app isn't getting at least 3 well I prefer 4 stars I would not bother with it. Also keep in mind that you have 24hrs for a full refund on apps.