Hi guys - I'm pretty knowledgeable with PCs but now I need to start learning more about cell phone management. I'm looking for a way to be able to restore a phone if it starts acting up, and I'd like to be able to remove unwanted apps. I'm going to be getting a phone to use for business purposes from Cricket Wireless (good for my area) and I'll be getting a phone that is easy to change batteries so I can have additional batteries to pop in rather than having to plug the phone in (I'll get a charger or a second phone to charge the extra batteries). So far, I'm looking at the phone from Cricket's website - LG Spree, ZTE Sonata 3, ZTE Grand X3, HTC Desire 626s, LG Escape 3 Here are the primary objectives I'm need to accomplish: 1) Be able to restore phone 2) Be able to remove unwanted apps (bloatware) 3) Need strong Bluetooth capabilities 4) Need to have an app that allows me to push a button on the screen and start recording call (after call has started, for business use) 5) Be able to quickly change out the battery (no iPhones) I just wanted to post all this here to see if anyone had any advice or suggestions concerning which phone I should get and how to be able to restore it when needed as well as remove unwanted apps that come on it when it's new. Thanks!