Need Help!!!!

Discussion in 'Motorola Droid' started by fibermick, Nov 27, 2009.

  1. fibermick

    fibermick New Member

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    I've been trying to mount my SD card and my computer (running 64 bit Windows 7) won't recognize it. I went to device manager to try to add the device and twice it brought up a horrible screen with a blue box and something about a crash dump (scary) and it closed everything down while I sat and worried until it started up again. I even tried formatting the card (without realizing that I would lose the tunes I bought from Amazon) and that seems to do nothing. Any help would be greatly appreciated. I love the phone (coming from many years of various Palms--last one Centro). Be kind please--I'm a 74 year old Grandma and I didn't grow up using this stuff!:mad:
     
  2. Martin030908

    Martin030908 Super Moderator

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    Do this first to see where you problem lies...

    Plug the USB cable into your computer

    Connect to your phone. > On the top of the phone screen (Notification Bar) there will be an icon. You can either tap and drag that screen down from the top... or EASILY open the menu (Menu Button) then click on Notifications.

    When the Notifications screen opens click on the one for your SD card.

    Click 'MOUNT' in order to gain access to your SD card.

    You may just be missing the step to 'mount' the SD card. Lot of people have missed it.
     
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