Need Help with New Every Two

Discussion in 'Android General Discussions' started by atmcgill97, Feb 23, 2011.

  1. atmcgill97

    atmcgill97 Member

    Joined:
    Feb 22, 2011
    Messages:
    92
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    I have a two year contract on my Env Touch. I got it two Julys ago, so that means I get a new phone soon. I'm thinking about the TB or the Bionic. So here's my question: Is the new every two thing avalible every 20 months or 22 months? I'm a secondary line so I can't figure out exactly when I get a new phone and I don't know our password for myverizon.
     
  2. Backnblack

    Backnblack Premium Member
    Premium Member

    Joined:
    Nov 18, 2009
    Messages:
    11,261
    Likes Received:
    24
    Trophy Points:
    453
    Ratings:
    +24
    Current Phone Model:
    iPhone 7+ 256gb
    Every 20....Call 611 they can reset it and also tell you when you got the device.
     
  3. atmcgill97

    atmcgill97 Member

    Joined:
    Feb 22, 2011
    Messages:
    92
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Thanks. When did the switch it from 22 to 20. And also does calling 611 cost me.
     
  4. Droid DOES!!

    Droid DOES!! What iDoesn't
    Theme Developer Premium Member

    Joined:
    Jun 12, 2010
    Messages:
    6,375
    Likes Received:
    35
    Trophy Points:
    178
    Ratings:
    +35
    New Every Two credits only apply to the primary line. However, if it is also eligible to upgrade, you can do what's called an "alternate upgrade" and take advantage of the NE2 credit on one of the secondary lines.
    Customer service can send you a temporary password for My Verizon via SMS so you can sign in and then create a new password :)
    I've been a corporate rep for VZW since 09 and its been 20 months since I've been here but that's not to say it wasn't 22 before I got here. *611 is a free call and you can also call (800) 922-0204.



    DroidForums Junkie!!
     
  5. atmcgill97

    atmcgill97 Member

    Joined:
    Feb 22, 2011
    Messages:
    92
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    Thanks. I meant I don't know the password as my primary line knows it. So if I got a new phone around July, 10, 09, when is the earliest I can upgrade wothout taking someone elses upgrade. (I am a seconday line)
     
  6. Droid DOES!!

    Droid DOES!! What iDoesn't
    Theme Developer Premium Member

    Joined:
    Jun 12, 2010
    Messages:
    6,375
    Likes Received:
    35
    Trophy Points:
    178
    Ratings:
    +35
    Gotcha. If you got your phone in July of 09, you should be eligible to upgrade next month :)



    DroidForums Junkie!!
     
  7. atmcgill97

    atmcgill97 Member

    Joined:
    Feb 22, 2011
    Messages:
    92
    Likes Received:
    0
    Trophy Points:
    6
    Ratings:
    +0
    March? Thanks for the info, you've been such a big help.:)
     
  8. Droid DOES!!

    Droid DOES!! What iDoesn't
    Theme Developer Premium Member

    Joined:
    Jun 12, 2010
    Messages:
    6,375
    Likes Received:
    35
    Trophy Points:
    178
    Ratings:
    +35
    Yessir! You're certainly welcome!



    DroidForums Junkie!!