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Need Help! Touchscreen Gone Bananas!

Discussion in 'Android Tech Support' started by dwagner88, May 22, 2010.

  1. dwagner88
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    dwagner88 New Member

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    This problem cropped up about a month ago, I did a factory reset, which fixed things for about a week.

    Every few hours, while using my phone, the touchscreen becomes unresponsive, and then scrolls whatever page I'm on, pulls down the notification bar, and selects things without me ever touching it. Locking the phone, then unlocking it fixes the problem, but this has become a HUGE annoyance, and it is happening more frequently. Usually it starts when I either:
    1. Use the virtual keyboard
    2. Use multitouch to zoom on a webpage, map, or image

    Like I said, I have tried a factory reset and that didn't work, I am also now using it without a screen protector, to see if that was the problem, but that actually made it worse. Anybody got any ideas as to how to fix this? Or do I need to settle for a refurb replacement from VZW?
  2. hookbill
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    hookbill Premium Member Premium Member

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    If the factory reset didn't fix it, I'd say you're looking at a "good as new" Verizon refurb. You've tried all the tricks.