Need help please

Discussion in 'Droid RAZR Support' started by Postiecat, Dec 5, 2013.

  1. Postiecat

    Postiecat New Member

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    Email won't open at all on phone. I did the clear cache thing and still won't work. Really don't want to do a factory reset. Any suggestions????:icon_ banana::icon_ banana:
     
  2. 94lt1

    94lt1 Super Moderator
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    My idea is...go into apps, all, gmail, clear cache, clear data, force close. Now hold volume down and power at the same time..it might take a screen shot..in big deal .keep holding...and the phone will do what's more or less a simulated battery pull......now try to open your email...

    You may be prompted to sign in to your Google account again..no big deal right??

    Hope this works..let us know
     
  3. Postiecat

    Postiecat New Member

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    Wow!!! I didn't even need to hold the volume down and power. As soon as I cleared data from everything email popped open. Thanks so much.
     
  4. Postiecat

    Postiecat New Member

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    Well, unfortunately that didn't last long. Tried to delete the 221 messages I had and it won't let me. Closed it down with power and volume and now having hard time opening again. Opened up after a while but still not able to delete messages. one at a time or all???