Need help backplate fell off =[

Discussion in 'Android General Discussions' started by andrew149, Jul 25, 2010.

  1. andrew149
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    andrew149 Member

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    Hey so i just got this phone and the backplate is lost?? so i pulled it up online and apearently alot of people are having this issue are the backplates still free where can i get it at?
     
  2. aaf709
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    aaf709 Nice Guy Premium Member

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    I'd say give Verizon Customer Service a call. Maybe even go to a Verizon store. They might have one kicking around.
     
  3. andrew149
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    andrew149 Member

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    hopefully im deffently not paying unless i haft to =/
     
  4. BeADroid
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    BeADroid Member

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    if you just bought it they may give you one for free. however they do not stock them in the store, if you need to order one, it takes 2 buisness days to get it, and they are $4.00 from verizon. I had to replace mine when it encoutnered a lawm mower and did not win. hope this helps.
     
  5. cereal killer
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    cereal killer DF Administrator Staff Member

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    go onto Motorolas site and navigate to their contact page.

    They will give you a new one free.
     
  6. andrew149
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    andrew149 Member

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    yeah i emailed them and called them ive been waiting for a call for 3 hours and ive called twice
     
  7. mcatdtDroid
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    mcatdtDroid Member

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    duct-tape for the win
     
  8. cereal killer
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    cereal killer DF Administrator Staff Member

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    they used to have live chat support as well....

    *I haven't been on site in a while
     
  9. Droid101
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    Droid101 Member

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    They still have it on the site usually no wait at all. Find it more convenient than calling for certain things.
     
  10. andrew149
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    andrew149 Member

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    well after hours on the phone and motorola giving away my number with a few randoms calling me thinking i was support i finialy got my back plate shipped for free
     
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