Need data from broken phone but nothing works :(

Discussion in 'Android Tech Support' started by Mostdope, Aug 2, 2014.

  1. Mostdope
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    Mostdope New Member

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    Hello. So my phone got ran over and the screen shattered completely and I need the contacts/pictures/messages off of it. Basically everything. Is there anything I can do to fix this? I have a Galaxy s4. Thanks in advance
  2. Jeffrey
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    Jeffrey DF Administrator Staff Member Premium Member

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    Welcome to the Forum.

    Do you have an SD in the phone? If so did you store your contacts, photos and messages on it?
  3. Mostdope
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    Mostdope New Member

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    I do but Im pretty silly and definitely did not format it first. So getting the info off it is another thing :( But I only saved some stuff on it
  4. Jeffrey
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    Jeffrey DF Administrator Staff Member Premium Member

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    If the phone was run over, I would expect internal damage. I suggest you see what is on the SD as I doubt you will get anything from the phone.
  5. Mostdope
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    Mostdope New Member

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    It turns on and stuff and I can see the lights working and stuff. And it charges. I dunno, I guess I will ask elsewhere haha. I've tried so many places though lol
  6. Jeffrey
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    Jeffrey DF Administrator Staff Member Premium Member

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    If you had Google Sync turned on all your info may be in your Google account. Check it out.
  7. UrbanBounca
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    UrbanBounca Rescue Squad Staff Member Rescue Squad Premium Member

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    That's good news! Have you tried plugging it directly to your PC? If you can't plug to your PC or have an SD card, there is no other option, regardless of the site you visit.
  8. promo87
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    promo87 Member

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    Well, I would say that there is no need to worry about the contacts as I guess you may have access to the gmail account which you have sync over your device. So for getting the contacts back just make sure that you log yourself up over the gmail account which you have used over your android device on the Laptop/PC. Once logged in search for the Google Contact Manager over the Google search engine and you can see all the contacts stored over your damaged phone I can't help you with backing up your device pictures but you should try looking at it over the Google if you have turned the sync on then it may have backed up automatically otherwise I can't help you in backing up .... :(
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