Well, on thrusday I purchased my N1. What i thought would be a experiacne turned into a nightmare, fast! I moved from Verizon using a driod ERIS (great phone) to t-mobile N1. Actually, I was evaluating the phone and service for my company. Needles to say, we will be staying with Verizon. I called tmobile and they transfered me to HTC. HTC could not figure out why my phone had so many data issues. I could sync my outlook exchange mail however, it never updated. My ERIS not only does mail, calender and contacts but the N1 on does mail and contacts, why? I went to the local tmobile store to see if it was my phone or the service. They told me "sir, we know nothing about that phone, we have not even seen one" The store mangaer however did let me us his "my touch", neat little phone. He went on to tell me they are having lots of coverage issues with the phone but they are working on it. I am not sure how a carrier can risk its brand by releasing a phone that is suppose to be the "super phone" when the network cant take it. to make this even better, I am sure i will have to fight with both google and tmobile about this phone. I ported back to Verizon and all is back to normal. Not bashing tmobile as i was once a customer. I think the service is good but this N1 is not all its cracked up to be. if you get one, make sure you are not using it for business or anything important. it will leave you hanging!