My volume is all of a sudden horrible..

[chefdexter]

So... I don't feel like I could have done anything to "blow" the speaker out or anything, but within the last couple weeks, the volume when I watch videos, or try to listen to music without headphones is very low. I've looked through all settings I know of, and I'm just baffled. I have to almost hold the phone to my ear I order to hear something that I'm watching if I'm not in complete silence.

Has anyone else had this issue, or know what I can do to fix it?

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[Jeffrey]

Is this issue with the Turbo or N7? Have you tried a Factory Reset?

 

[chefdexter]

Turbo.... I was doing a cache wipe, that's why I was using my tablet.

I was hoping to avoid a reset, but wondering if that's what I might get stuck doing.

Sent from my XT1254 using Tapatalk

 

[Jeffrey]

If you didn't damage the phone, then a reset may fix your problem.. Don't forget to do a backup first...

 

[Mustang02]

Have you tried a Factory Reset?

This is starting to sound like a Windows help desk response more and more.

Sad how the days of just working are gone.

 

[Jeffrey]

This is starting to sound like a Windows help desk response more and more.

Sad how the days of just working are gone.

That's the whole point.. We don't know if the issue is the phone or perhaps an App.

 

[Sajo]

Safe Mode is a good trouble shooting step. Boot the phone into Safe Mode and see if the volume is better, or the same. If it's the same in Safe Mode, then a Play Store App is probably not involved and a FDR may be needed. I always try Safe Mode first, before doing any FDR. Just an idea.

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[Jeffrey]

Safe Mode is a good trouble shooting step. Boot the phone into Safe Mode and see if the volume is better, or the same. If it's the same in Safe Mode, then a Play Store App is probably not involved and a FDR may be needed. I always try Safe Mode first, before doing any FDR. Just an idea.

Sent from my XT1585 using Tapatalk

+1 Great suggestion @sajokaz.

 

[chefdexter]

Safe Mode is a good trouble shooting step. Boot the phone into Safe Mode and see if the volume is better, or the same. If it's the same in Safe Mode, then a Play Store App is probably not involved and a FDR may be needed. I always try Safe Mode first, before doing any FDR. Just an idea.

Sent from my XT1585 using Tapatalk

I'll do that now. Thanks for the suggestion.

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[chefdexter]

Well... I thought I knew how to find safe mode. Haha. How do I get it to boot into safe mode again?!?

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[Sajo]

The easiest way is tap the Power button like you are going to shut down. Then long press the Power Off option and you will see the Boot Into Safe Mode option.

Sent from my XT1585 using Tapatalk

 

[chefdexter]

So.... I got it on the third try haha (I thought I was long pressing the BUTTON), but anyway... No noticeable difference. I don't feel like this is a case of me going deaf or imagining that the sound is softer. I feel like for the longest time, if I played music, or a video in public on this phone, I would have to turn down... No longer the case. Not sure if I said this before, but when I'm in a call, and have it to my ear, I don't have any issues.

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