My phone was bricked. Then unbricked. And repeat. Help?

Discussion in 'Android Support' started by ohioDroid, Apr 5, 2010.

  1. ohioDroid

    ohioDroid Member

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    Long story short: My phone sometimes when turning on doesn't turn on, doesn't reach the Motorola M logo, acts as though it's bricked. And sometimes it doesn't.




    Long story long:


    I did the 2.1 manual update last week. I am not rooted.About the same time, I updated to the newest edition of myLock. I noticed an odd issue, that when I slid the keyboard on the Droid open, sometimes the phone didn't unlock, instead it just sat there, appearing asleep. I'd have to hit the power button (to put it to sleep) and again (to wake it up) to get it to work.

    Figuring it was a myLock issue, I contacted the Developer, we exchanged some logs and stuff, Dev seemed to think it was a speed issue on my phone, that the phone reacted too fast, something with Helix Launcher, and myLock didn't get a chance to unlock the phone.

    I normally use Helix Launcher, always running Handcent and k9mail, with the Power control, Calendar, Weather & News, Pandora, RockOn3 and Finance widgets, with App Organizer icons.

    The freezing issue got weirder a few days ago. Sometimes the phone would reboot itself instead of freezing.

    This morning, it froze, and I couldn't unfreeze it. I pulled the battery and restarted. Only, the screen was black. I could tell the screen lit up, but the Motorola M didn't come on, my bootanimation didn't come on, it didn't say DROID or anything. I tried many things, like recovery booting, running with a charger, someone else's battery, etc, nothing worked.

    The appearance was that it was bricked.

    After about 7 hours of trying this on and off, suddenly the phone booted up okay. Sweet. I uninstalled myLock right away, thinking it was the issue. Then a few minutes later, it froze in the same way and again wouldn't turn on. I persisted and after a few tries, it booted up okay.

    Now, it seems like the phone will freeze and lock up randomly if I change the screen orientation or if I slide open the keyboard. It's inconsistant. After it freezes, sometimes rebooting will work, and sometimes it will appear bricked.

    The myLock dev recommended I try a factory restore, but I wanted to get opinions here first on the matter (also, I've never done a factory restore, so I don't know how to back up my apps or whatever).

    Help?
     
  2. R1Lover

    R1Lover Senior Member

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    do a factory reset and don't use mylock anymore.
     
  3. JhankG

    JhankG Silver Member

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    No, your phone is not/never was bricked. Wipe it and start over.
     
  4. ohioDroid

    ohioDroid Member

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    Okay. Let's play 20 questions.

    If I do a factory wipe, what do I lose? I don't know much (anything) about it.

    I assume that my contacts are stored online with Google, and that nothing would happen to my SD card, that I'd just have to reinstall all my apps.

    Is that correct?

    I have ADB set up on my computer. Is it possible to back up my apps and then easily restore them?
     
  5. R1Lover

    R1Lover Senior Member

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    you don't loose anything.....

    wipe... wipe.... wipe...

    you can re-install the apps from the market, or give it a few hours and it will do it by itself.
     
  6. ohioDroid

    ohioDroid Member

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    Are we talking the factory reset from the Privacy Settings Menu, or from Recovery Mode?

    EDIT: I tried the Factory Reset from the Privacy Menu. It rebooted right away! But then, during the initial walkthrough it goes 'okay, slide your keyboard closed' after entering my gmail account info. And then it froze again, same way as before. I'm trying to get into the recovery mode now if I can, to try that...
     
    #6 ohioDroid, Apr 5, 2010
    Last edited: Apr 5, 2010
  7. ohioDroid

    ohioDroid Member

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    After another 15 tries I got it to reboot into recovery mode, and I did the wipe to factory settings. Again, going through the setup procedure for android, as soon as I have to slide the keyboard to keep going, the phone freezes...

    Is there any other kind of reset I can do? Or is the next step to stop by the Verizon store?
     
  8. DigiK

    DigiK Member

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    I'd flash a stock 2.01 .sbf image with RSD Lite and see what kind of results you get. If you still get problems after that, it's most likely hardware related.
     
  9. ohioDroid

    ohioDroid Member

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    Is there a tutorial here on how to do that? I did a search but everything that came up was for rooted users and ROMs. I'm not rooted.

    Also, if that involves putting the phone in any sort of mode, that's kind of difficult, as I have keep pulling and re inserting the battery in an attempt to MAYBE get the thing to boot.
     
    #9 ohioDroid, Apr 5, 2010
    Last edited: Apr 5, 2010
  10. DigiK

    DigiK Member

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    Restore 2.0.1 for rooting, or Unroot/Unbrick your phone using .sbf

    Make sure to install the proper drivers for your version of Windows and unzip the 2.01 download. It will be looking for a .sbf file.

    **No need to worry with this; just follow the directions. I have previously used it to update baseband with no problems at all.
     
  11. ohioDroid

    ohioDroid Member

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    I followed the instructions exactly. RSD Lite said it checked and it was a successful flash.

    And it still won't boot up properly.
     
  12. DigiK

    DigiK Member

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    Time to go see Verizon for a new phone, OhioDroid.