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My Outlook Email keeps disappearing

Discussion in 'Android Tech Support' started by pbelschner, Mar 15, 2010.

  1. pbelschner
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    pbelschner New Member

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    In addition to the required Gmail account, I also have my Outlook Email account for work. At least once a day, the Outlook account disappears and I have to reconfigure the exchange account on the Droid. Am I doing something wrong or is there a fix for this?
    Thanks
    Paul
  2. knightshade
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    knightshade New Member

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    I've seen that 3 times in about 4 months...
    Annoying at that rate... daily would be unbearable.
  3. mwhartman
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    mwhartman Super Moderator/RS Premium Member

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    I'm set up like you. I have Gmail (use K9) and my PSU corporate email is Exchange. I've not had any problems with my Exchange. It may be worth while have a conversation with you IT folks. The may have you active directory account configured incorrectly.

    Mike
  4. pbelschner
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    pbelschner New Member

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    Thanks for the replies. I have spoken with my IT guys and they told me to go back to Verizon. Just hate to do that if there is a known fix. At least I know I'm not alone! :)
  5. mwhartman
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    mwhartman Super Moderator/RS Premium Member

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    I don't remember the details but my sense is that your IT folks have Exchange set that it requires authentication during the push. Unfortunately, the fix is to pay VZW the extra $15 per month.

    Mike
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