1. You want that $100.00 in your pocket or an Amazon Fire TV don't you? Well here's the deal. With our new updated look we are in desperate need of an updated logo. The 'old' one has certainly served us well, but it's time. Find all the details here: bit.ly/1q0k6Wa
  2. DroidForums.net is currently undergoing a major software upgrade. If you are experiencing any problems logging in please: Contact Us

My new DNA screen randomly blacks out

Discussion in 'Android Tech Support' started by Eric15000, Dec 30, 2012.

  1. Eric15000
    Offline

    Eric15000 New Member

    Joined:
    Dec 30, 2012
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    0
    It makes me cry, my new DNA is my first smartphone and I got it for christmas
    I have not dropped it and it has case and screen protector
    The screen has gone black and had the gray vertical lines four times in 5 days

    I took the case off once and the screen popped off a little but it snapped right back on

    I called Verizon but I can't stand them, they are so rude and don't give you a chance to talk or make a decision
    I need help badly this phone is brand new and I love, I wanted it to last two years without any problems but that's not possible now.

    Please help I'm desperate

    Edit:
    I found a glitch, not sure if it just my device try it if you have a DNA

    Open the camera and keep pressing the app switcher button
    Last edited: Dec 30, 2012
  2. LoudRam
    Offline

    LoudRam Well-Known Member

    Joined:
    Dec 18, 2010
    Messages:
    1,258
    Likes Received:
    56
    Trophy Points:
    48
    Location:
    Southern NJ
    If there is a problem with it return it and get a new one. Its still under warranty.

    Sent from my HTC Rezound using Droid Forums
  3. Eric15000
    Offline

    Eric15000 New Member

    Joined:
    Dec 30, 2012
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    0
    I'm pretty sure it's a bug only happens in the camera app when I keep pressing app switched and it depends on the lighting in the room it has to do with the camera or imageSense
  4. Eric15000
    Offline

    Eric15000 New Member

    Joined:
    Dec 30, 2012
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    0
    I emailed HTC and they said they know of this problem and will fix it in a future update.
  5. Psykho
    Offline

    Psykho New Member

    Joined:
    Mar 29, 2011
    Messages:
    199
    Likes Received:
    5
    Trophy Points:
    0
    I don't have this issue with my Dna.
Search tags for this page
driod dna screen went grey
,
droid dna black lines through screen
,

droid dna black screen

,
droid dna gray screen
,

droid dna screen black

,

droid dna screen glitch

,
droid dna screen goes blank
,

how to fix black screen on droid dna

,

htc dna black screen

,

htc dna blank screen

,

htc dna screen black

,
htc dna screen problems
,
htc dna screen turned black and grey
,
htc dna vertical lines
,
why did my htc dna screen go black