my gallery stopped loading

Discussion in 'Motorola Droid 4' started by Jaimelee1124, Sep 25, 2012.

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  1. Jaimelee1124
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    Jaimelee1124 New Member

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    I cannot open my pictures if I go to my gallery, I can open them thru Voxer, Kik, or any other app, but not My Gallery. A message stating that it is not responding occurs. Help?
  2. dlallen66
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    dlallen66 New Member

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    With all the issues with new ICS doing a factory restore should clear this one up. Use App Backup and Restore to back up your apps then export your contacts to your memory card and do a factory restore. Both times I did mine I had to do it twice to get it to actually restore. The first time I selected factory restore it just rebooted, select it again and it works good. Also, make sure your apps and photos are being stored on you memory card and not on your phone's memory. One last note, make sure your photos aren't encrypted or you'll loose them. Send them to another source like a PC or Laptop.
    Since ICS came out I've had to factory restore my phone 3 times and still having problems but I haven't lost any data.
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