My Gallery has stopped.

Discussion in 'Droid RAZR MAXX' started by cesar357, Nov 8, 2012.

  1. cesar357
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    cesar357 Member

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    This is driving me nuts. It's been about 3 or 4 days I can't access my phone picture gallery (my gallery). When I click on the "My Gallery" icon it goes in but when I select the library a "Unfortunately the gallery has stopped" sign comes out. I can't access any pictures. Any info on this issue? Please!
  2. aharris.ab
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    aharris.ab New Member

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    This happened to me when I last updated my Razr Maxx weeks ago. Still is that way. Any luck fixing it?
  3. cesar357
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    cesar357 Member

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    Issue is still there. Don't know what to do because how else am I suppose to access my photos.
  4. smalltowngirl13
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    smalltowngirl13 DF Administrator Staff Member

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    Have you tried to download a 3rd party gallery app such as QuickPic? If you are able to open the gallery with the 3rd party app, it could be a corrupted image in the stock gallery causing you to not be able to open that particular app...

    While in QuickPic, if you look for a grayed out image, that could be your corrupted image...good luck!
  5. cesar357
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    cesar357 Member

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    Hmmm. Haven't don't that. Let me see if I can download that
  6. aharris.ab
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    aharris.ab New Member

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    Go to manage apps, select the all tab and select the gallery app. Select clear data. It just worked for me. Don't worry, your photos will not be deleted.
  7. tpence2177
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    tpence2177 Member

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    Worked for me on the droid 3. It just clears the thumbnails and when you open the gallery app give it a few minutes to build your thumbnails back.

    Sent from my DROID3 using Tapatalk 2
  8. budven
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    budven New Member

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    Had the same problem on my maxx...followed the directions above and it resolved my problem.
  9. cesar357
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    cesar357 Member

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    I was going to do that but I noticed it said it will delete everything including pictures, music and things like that, so I canceled the process. Are you 100% sure it doesn't delete the pictures? What if I remove the SD card and do that process?
  10. aharris.ab
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    aharris.ab New Member

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    100‰. I did it right before I posted the instructions. Didn't lose a thing.
  11. cesar357
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    cesar357 Member

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    I downloaded this app to look at pics. I'm actually quite impressed. The app works perfectly. Only issue I have is that before on my regular gallery I had a folder where videos I took went into. Now they go into my pictures folder and it's a bit of pain to look for them. Oh and I don't see a picture that can be corrupted and making the program act weird.
  12. vetteLady
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    vetteLady New Member

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    I have gone thru the steps three times to clear the data. My Gallery works fine until I try to switch to folder view, then it stops working again. Any suggestions for fixing this app?
  13. Likwid_E
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    Likwid_E Member

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    I had issues with My Gallery too for a little while... it's a horrible stock app, imo... so I just downloaded QuickPic.
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