My Galaxy s4 stop working completlely (black screen)

Discussion in 'Samsung Galaxy S4' started by teddybear, Jul 12, 2013.

  1. teddybear

    teddybear New Member

    Joined:
    Jul 12, 2013
    Messages:
    1
    Likes Received:
    0
    Trophy Points:
    1
    Ratings:
    +0
    has anyone have this problem with a Samsung Galaxy s4, yesterday after an upgrade my cell performed from my pc, it worked well till this morning, it suddenly went off, and I can't even reset it.

    any advice?
     
  2. dezymond

    dezymond Tech Support Mod Staff Member Premium Member

    Joined:
    Nov 11, 2009
    Messages:
    11,088
    Likes Received:
    764
    Trophy Points:
    558
    Location:
    Bay Area, California
    Ratings:
    +785
    Current Phone Model:
    Samsung Galaxy s4
    If you plug in the charger does it indicate that it's being charged?
     
  3. bbtkd

    bbtkd Active Member

    Joined:
    Nov 16, 2009
    Messages:
    648
    Likes Received:
    26
    Trophy Points:
    28
    Location:
    Earth
    Ratings:
    +26
    How are you trying to reset it? Soft reset (reboot), battery pull, or data reset (hard reset)?
     
  4. SmtmsAlwys

    SmtmsAlwys New Member

    Joined:
    Aug 27, 2013
    Messages:
    3
    Likes Received:
    0
    Trophy Points:
    1
    Location:
    Indiana, US
    Ratings:
    +0
    I thought I was the only one. Mine has started doing that as well!! It's very frustrating. In order to get it out of whatever mode this is, I have to remove the battery to reset it. During this time, no phone calls come through at all. It will ring once on the caller's end, then nothing. No voice mail, no more rings, nothing. It's pretty much a daily occurrence.

    ETA: Mine started doing it after an upgrade - maybe an AT&T upgrade? Not sure now.
     
Search tags for this page

galaxy s4 black screen

,

galaxy s4 black screen problem

,
galaxy s4 screen blackout
,
galaxy s4 screen went black
,
my galaxy s4 screen went black
,
my samsung galaxy s4 screen is black
,

samsung galaxy s4 black screen

,
samsung galaxy s4 black screen problem
,
samsung galaxy s4 screen blackout
,
samsung galaxy s4 screen went black